Operations Clerk

Harvey Norman Global Pty Limited; City of Melbourne; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Commission based structures

Incentive based promotions

Career progression support

Performance recognition

Flexible work environment

Job summary

Harvey Norman Melbourne QV team seeks a customer service focused Operations Clerk to join us in delivering Great Service, Always! to customers. The role requires enthusiasm for retail, strong communication and a keen eye for detail.

You’ll thrive in a busy store and enjoy working with a supportive, performance-driven team. Wireless to you: flexible hours across retail trading times, commission-based incentives, and career progression within the Harvey Norman national brand.

Qualifications

• Passion for retail and customer service excellence.
• Strong communication and interpersonal skills.
• Attention to detail and ability to stay organised.
• Able to work with minimal supervision and contribute to team goals.

Responsibilities

• Deliver Great Service to customers in-store.
• Handle transactions and cash safely with POS.
• Support daily store operations and team tasks.
• Contribute to a positive, flexible and responsive work environment.

Skills

Retail passion

Customer service

Team player

Communication skills

Detail oriented

Organised

POS experience

Problem solving

Tools

POS system

Job description

Job no: 576700
Work type: Full Time
Location: Melbourne
Categories: Sales

• Full TimePosition
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Melbourne QV Team is seeking a passionate, customer service focused Operations Clerk to join them in delivering Great Service, Always! to their customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team enviroment

What we require:

• Excellent communication skills in both verbal and written
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Be organised and efficient
• Efficient cash handling and POS experience is desirable
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a \"can do\" attitude
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Please note that only people with the right to work in Australia should apply for this position.

Advertised: 10 Sep 2026 AUS Eastern Standard Time