Operations Clerk

Harvey Norman; City of Melbourne; On-site; AUD 52,000 - 68,000; Full time

Benefits offered by this job

Commission based incentives

Career progression opportunities

Flexible work environment

Job summary

Harvey Norman Melbourne QV is seeking a customer service oriented Operations Clerk to join the team and deliver Great Service, Always! to customers. This full-time role offers career progression within a trusted national brand in the home and lifestyle space.

Join a team that values initiative, accuracy, and a proactive approach to resolving customer needs, with flexible hours including weekends and public holidays.

Qualifications

• Retail experience and a passion for service excellence.
• Strong customer service and communication skills.
• Ability to work effectively in a team environment.
• Willingness to adapt to flexible retail hours, including weekends and late nights.

Responsibilities

• Assist customers with product information and service quality.
• Process transactions accurately using the POS system.
• Support store operations and daily clerical tasks.
• Contribute to a positive shopping experience through helpful engagement.

Skills

Retail experience

Customer service

Communication skills

Team player

Attention to detail

Tools

POS software

Job description

Job no: 576700
Work type: Full Time
Location: Melbourne
Categories: Sales

Full Time Position

Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Melbourne QV Team is seeking a passionate, customer service focused Operations Clerk to join them in delivering Great Service, Always! to their customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team enviroment

What we require:

• Excellent communication skills in both verbal and written
• Must be motivated and have a great eye for detail
• Able to work with minimal supervision
• Be organised and efficient
• Efficient cash handling and POS experience is desirable
• Experience resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Enthusiasm and willingness to learn with a “can do” attitude
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Please note that only people with the right to work in Australia should apply for this position.

Advertised: 10 Sep 2026 AUS Eastern Standard Time