Operations & Charter Co-Ordinator Darwin

Rgit Australia; Darwin; On-site; AUD 65,000 - 90,000; Full time

Job summary

Chartair in Darwin, NT, is seeking an Operations & Charter Co-ordinator to join our team. This ground-based role supports flight operations, check-in, and quotations for charter and scheduled flights.

You will manage bookings, rostering, and maintenance coordination, while leveraging HubSpot and TakeFlite to keep records accurate and invoices issued. The position requires strong communication and a proactive, problem-solving mindset.

Qualifications

• Ground handling and customer service experience preferred.
• Ability to coordinate flight operations within CASA regulations.
• Willingness to undergo medical and security checks.
• Proactive problem solving and strong communication.

Responsibilities

• Coordinate charter and scheduled flight operations to maximise asset use.
• Provide check-in and ground handling for Air Link flights.
• Prepare quotations and respond promptly to enquiries from clients.
• Maintain charter, passenger bookings, and aircraft planning records.
• Science rostering of aircrew and ensure duty-time compliance.
• Support maintenance planning with CAM/Chief Engineer where needed.
• On-call roster to cover 24/7 duties and respond to enquiries.
• Record flight logs and assist in invoicing using Take Flite.

Skills

Aviation operations

Ground handling

Customer service

Flight quotations

Roster planning

Communication

IT systems

HubSpot

TakeFlite

Tools

HubSpot

TakeFlite

Job description

Operations & Charter Co-ordinator Darwin

Darwin, Northern Territory 0800, Australia

Full-time Permanent Entry Level

Posted 23 Sep 2026

Description

Aviation Logistics has an exciting opportunity for an Operations & Charter Co-ordinator to join our team in Darwin.

THESE ARE GROUND BASED ROLES WITH NO PROGRESSION TO FLYING - PILOTS NEED NOT APPLY.

We are one of Australia's largest General Aviation businesses operating aircraft under the Chartair, AirMed and Air Link brands. Chartair has been serving regional communities across the NT since 1974, where we play a vital rile in keeping territorians connected.

Chartair operates 30 aircraft ranging from small single and twin engine aircraft to twin turbo-prop. Chartair also has its own in-house Part 145 maintenance provider.

For more information visit www.chartair.com.au.

These positions will report to the Operations manager at Chartair and will play an important role in growing our operations through a proactive can-do approach. Previous experience in aviation operations, while not mandatory, is highly regarded.

You will need to:

• Bring a positive can-do attitude focused on identifying solutions to complex issues while ensuring our customer experience exceeds expectations.
• Respond in a timely, courteous, and friendly manner to client charter and airline flight enquiries and provide quotations to clients.
• Provide check-in and ground handling services for Air Link's scheduled airline flights.
• FBO or "meet & greet" services for outbound and inbound charter flights.
• Co-ordinate Flight Operations ensuring optimum use of assets (aircraft and aircrew and crews) ensuring aircrew roster and actual taskings follow pilot flight and duty time restrictions, in accordance with Company and CASA regulations.
• In conjunction with Continuing Airworthiness Manager (CAM) and Chief Engineer, monitor aircraft hours and plan as efficiently as possible aircraft maintenance schedules.
• Communicate aircraft maintenance schedules with the Chief Engineer or CAM and Chief Pilot or designate to enable efficient rostering of aircrew and ensure adequate levels of availability of aircrew for both scheduled and unscheduled or anticipated business demands.
• Oversee and maintain charter, passenger bookings, aircraft planning and aircraft maintenance records in Take Flite to ensure accurate visibility assets and their location.
• Ensure accurate records of all flights are recorded, including preparation and collation of aircraft flight logs for preparation of invoicing and financial reports.
• Issue invoices as required from Take Flite as requested by the Operations Manager.
• Excellent time management skills and remarkable communication skills are required. Personable skills to relate to the customer are extremely important, listening to their requirements and offering solutions, sometimes that might be "outside the box".
• Be part of an on-call roster covering 24/7 duties, answer on-call phone and convert new charter enquiries.
• Have a high capacity to work independently but still be very much a part of a small and dynamic team.
• High knowledge and capability in computer programs and IT skills, experience using HubSpot and TakeFlite platforms an advantage.
• Previous flight operations experience including fleet management and maintenance planning an advantage.
• You will be required to undergo a medical check, drug and alcohol test, police checks, WWCC and an ability to hold an Aviation Security Identity Card. A valid driver's license will be required.
• Assist in preparation of documents and reports to management and interested third parties.

The Chartair team is enthusiastic, driven and committed to identifying solutions for customers. Applicants should have a positive can-do attitude and be committed to exceeding customer expectations while building strong and meaningful relationships.

Operations & Charter Co-ordinator Darwin • Darwin, NT, AU