Operations Area Manager - Fixed Term Contract

Amazon Inc.; Cockburn; On-site; AUD 110,000 - 150,000; Full time

Job summary

Amazon in Australia is seeking an experienced Operations Area Manager for the Jandakot Fulfillment Center on a 12-month fixed-term contract. You will lead and develop a team of Section Managers, drive health and safety standards, and partner with Safety, Engineering, and HR to meet performance and quality targets.

The role requires strong leadership, analytical thinking, and excellent communication to ensure efficient delivery processes and customer satisfaction.

Qualifications

• Experience leading large teams in operations, supply chain, or logistics.
• Strong problem-solving and analytical abilities with Dive Deep mindset.
• Excellent written and verbal communication; ability to influence cross-functional teams.

Responsibilities

• Lead and develop a team of Operations Section Managers and direct reports.
• Maintain Health and Safety standards and promote a safety-first culture on-site.
• Develop performance goals to meet customer promise, accuracy and quality.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to achieve objectives.
• Partner with management to uphold quality control standards.
• Review forecasts to meet daily building objectives.

Skills

Leadership

People management

Health & safety

Analytical thinking

Communication

Problem solving

Collaboration

Education

Bachelor's Degree

Job description

Description

We're seeking for an experienced Operations Area Manager to join our Customer Fulfillment team for our Fulfillment Center in Jandakot for a 12 month Fixed-Term Contract.

As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Please note the shift pattern is based on 4 days on and 3 days off.

Key Job Responsibilities

• Leading and developing a team of Operations Section Managers and their direct reports,
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
• Partnering with the management team to establish and maintain quality control standards,
• Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.

Basic Qualifications

• Working experience in Operations, Supply Chain, Logistics, or large-scale retail store management environment,
• Direct management experience for employees and their performance,
• Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships,
• Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
• Excellent communication skills, both verbal and written,
• Experience troubleshooting problems and offering solutions to streamline complex challenges, or experience in creating process improvements with automation and analysis.

Preferred Qualifications

• Experience with performance metrics and process improvement,
• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,
• Bachelor’s Degree from an accredited university or equivalent qualification.

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.