Operations Area Manager - Fixed Term Contract

Amazon; Australia; On-site; AUD 120,000 - 150,000; Full time

Job summary

Amazon Commercial Services Pty Ltd in Australia seeks an experienced Operations Area Manager to join our Customer Fulfillment team at the Jandakot Fulfillment Center on a 12-month Fixed-Term Contract. You will lead and develop a team of Section Managers across receive, stow, pick, pack or ship, driving delivery efficiency and cost-effectiveness.

The role requires strong leadership, a deep commitment to Health and Safety, and the ability to collaborate with Safety, Engineering, Loss Prevention

Qualifications

• Experience leading large teams in operations or logistics.
• Strong problem-solving and analytical abilities.
• Excellent verbal and written communication skills.

Responsibilities

• Lead and develop a team of Operations Section Managers and their direct reports.
• Maintain Health and Safety standards and promote a safety culture on-site.
• Develop performance goals to meet customer promise and ensure accuracy and quality.
• Collaborate with Safety, Engineering, Loss Prevention, QA and HR to meet business objectives.
• Establish and maintain quality control standards with the management team.
• Review forecasts and plan headcount and workload to meet building objectives.

Skills

Team leadership

Problem solving

Communication

Analytical skills

Health and safety

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Operations Area Manager - Fixed Term Contract

Job ID: 10492379 | Amazon Commercial Services Pty Ltd

We're seeking for an experienced Operations Area Manager to join our Customer Fulfillment team for our Fulfillment Center in Jandakot for a 12 month Fixed-Term Contract. As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded. Please note the shift pattern is based on 4 days on and 3 days off.

Key Job Responsibilities

• Leading and developing a team of Operations Section Managers and their direct reports,
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
• Partnering with the management team to establish and maintain quality control standards,
• Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.

Basic Qualifications

• Working experience in Operations, Supply Chain, Logistics, or large-scale retail store management environment,
• Direct management experience for employees and their performance,
• Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships,
• Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
• Excellent communication skills, both verbal and written,
• Experience troubleshooting problems and offering solutions to streamline complex challenges, or experience in creating process improvements with automation and analysis.

Preferred Qualifications

• Experience with performance metrics and process improvement,
• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,
• Bachelor’s Degree from an accredited university or equivalent qualification.

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.