Operations Area Manager

Amazon; Perth; On-site; AUD 120,000 - 170,000; Full time

Job summary

Amazon is hiring an experienced Operations Area Manager for the Jandakot Fulfillment Center in Perth, Australia. You will lead a team of Section Managers, driving safety, quality, and on-time delivery across receive, stow, pick, pack, or ship operations.

The role requires strong leadership, excellent communication, and a track record in managing large teams within logistics or retail environments. 4 days on, 3 days off, with at least one weekend shift, on-site at the Perth site.

Qualifications

• Experience leading large teams in Operations, Supply Chain, Logistics or large-scale retail.
• Direct management of employees and performance.
• Proven ability to motivate teams and build relationships.
• Strong problem-solving and analytical skills; Dive Deep analyses.
• Excellent verbal and written communication.
• Experience with process improvements and automation is a plus.

Responsibilities

• Lead and develop a team of Operations Section Managers and direct reports.
• Maintain Health & Safety standards and promote a strong safety culture on-site.
• Develop performance goals to meet customer promise and quality targets.
• Collaborate with Safety, Engineering, Loss Prevention, QA, HR to meet objectives.
• Partner with management to establish and maintain quality control standards.
• Review forecasts and plan daily staffing to meet building objectives.

Skills

Team leadership

Operations management

Health & safety

Process improvement

Analytics

Strong communication

Education

Bachelor's degree

Tools

MS Office

Excel

PowerPoint

Job description

Here at Amazon, we're currently hiring for experienced Operations Area Managers to join our Customer Fulfillment team at our site in Jandakot.

As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center Operations: receive, stow, pick, pack or ship, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

Please note the shift pattern is based on 4 days on and 3 days off, working at least one weekend day.

Key Job Responsibilities:

• Leading and developing a team of Operations Section Managers and their direct reports,
• Maintaining Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on-site,
• Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality,
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives,
• Partnering with the management team to establish and maintain quality control standards,
• Review the work forecasts and determine your requirements to produce during the day to meet the overall building objectives.

Basic Qualifications:

• Working experience in Operations, Supply Chain, Logistics, or large-scale retail store management environment,
• Direct management experience for employees and their performance,
• Experience as a manager, involving sizable teams; you're a natural at motivating others around you and building strong relationships,
• Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes,
• Excellent communication skills, both verbal and written,
• Experience troubleshooting problems and offering solutions to streamline complex challenges, or experience in creating process improvements with automation and analysis.

Preferred Qualifications

• Experience with performance metrics and process improvement,
• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook,
• Bachelor's Degree from an accredited university or equivalent qualification.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

What unites Amazon employees across teams and geographies is that we're all striving to delight our customers.

Whether delivering packages to doorsteps, launching a fulfillment center, or innovating with technology, we create ideas, services, and products that make life easier for millions of customers.

What unites Amazon employees across teams and geographies is that we're all striving to delight our customers.

Whether delivering packages to doorsteps, launching a fulfillment center, or innovating with technology, we create ideas, services, and products that make life easier for millions of customers.

Researching careers? Find all the information and tips you need on career advice.