Operations Administrator

Blu By Adcorp; City of Brisbane; On-site; AUD 50,000 - 61,000; Full time

Benefits offered by this job

Temp-to-Permanent opportunity

Hourly rate $40/hr + penalties + super

Mon-Fri

Flexible shift 7:00am-3:00pm or 8:00am

Permanent opportunity

On-site role

Job summary

Blu By Adcorp in Brisbane is seeking an experienced Operations Administrator to support a busy environmental and resource-management team in Nudgee. This temp-to-permanent role is ideal for someone who keeps operations running smoothly and acts as the crucial link between customers, drivers and internal teams.

You will handle service issues, coordinate resolutions, manage high-volume inquiries and assist with payroll and onboarding processes, with potential to secure a permanent position.

Qualifications

• Admin, ops support or customer service experience.
• Experience in logistics, transport, waste, or industrial services.
• Handles high-volume calls and customer enquiries.
• Manages shared inboxes and prioritises tasks.
• Liaises with drivers and operational teams.
• Runsheets, manifests or service records experience.
• Accurate data entry and attention to detail.
• MS Office skills, especially Outlook, Excel, Word.
• Experience with SAP, ERP or similar systems.
• Understanding of compliance and record-keeping.

Responsibilities

• Contacting customers regarding service issues, missed collections and general enquiries.
• Investigating customer concerns and coordinating resolutions.
• Managing shared operations inboxes and prioritising tasks.
• Liaising with drivers, field staff and operational teams.
• Processing and reconciling driver runsheets.
• Entering service data, adjustments and job completion information.
• Raising purchase orders, work orders and service requests.
• Preparing daily, weekly and monthly operational reports.
• Supporting payroll queries, timesheets and overtime submissions.
• Assisting with driver and operational staff onboarding.
• Providing invoice and customer account support.
• Maintaining accurate records and compliance documentation.
• Supporting general site and office administration.

Skills

Admin experience

Operations support

Customer service

Logistics exposure

High-volume calls

Inbox management

Driver liaison

Data entry

MS Office

Compliance knowledge

Tools

SAP

ERP systems

Outlook

Excel

Job description

Keep the wheels turning behind the scenes!

We're currently seeking an experienced Operations Administrator to join an established environmental and resource-management organisation in Nudgee. This is a fantastic temp-to-permanent opportunity for someone who thrives in a busy operational environment and enjoys being the key link between customers, drivers and internal teams.

If you're organised, customer-focused and can juggle multiple priorities without dropping the ball - we want to hear from you!

Operations Administrator | Temp-to-Permanent | $40/hr + Penalties + Super

What's on offer?

• Temp-to-Permanent opportunity
• $40.00 per hour + penalty rates + Super
• Monday to Friday
• Choice of 7:00am - 3:00pm OR 8:00am - 4:00pm
• Stable, established organisation
• Fast-paced and varied operational environment
• Opportunity to secure a permanent position

Your day-to-day

You’ll play a key role in keeping daily operations running smoothly, including:

• Contacting customers regarding service issues, missed collections and general enquiries
• Investigating customer concerns and coordinating resolutions
• Managing shared operations inboxes and prioritising tasks
• Liaising with drivers, field staff and operational teams
• Processing and reconciling driver runsheets
• Entering service data, adjustments and job completion information
• Raising purchase orders, work orders and service requests
• Preparing daily, weekly and monthly operational reports
• Supporting payroll queries, timesheets and overtime submissions
• Assisting with driver and operational staff onboarding
• Providing invoice and customer account support
• Maintaining accurate records and compliance documentation
• Supporting general site and office administration

What we're looking for

We're looking for an experienced administrator who loves a busy day!

You’ll ideally have:

• Previous experience in administration, operations support or customer service
• Experience in logistics, transport, waste, construction or industrial services highly regarded
• Strong experience handling high-volume phone calls and customer enquiries
• Experience managing shared inboxes and competing priorities
• Experience liaising with drivers or operational teams
• Runsheet, manifest, delivery docket or service-record experience
• Excellent data entry accuracy and attention to detail
• Strong Microsoft Office skills, particularly Outlook, Excel and Word
• Experience with SAP, ERP or operational systems highly regarded
• Strong problem-solving and customer service skills
• Understanding of compliance and record-keeping requirements

The essentials

Applicants must:

• Be local to Nudgee
• Have full, unrestricted working rights
• Be able to successfully complete a Pre-Employment Medical (PEM)
• Be able to successfully complete Drug & Alcohol Screening (DAS)
• Hold a clean National Police Check

Ready for your next opportunity?

If you're an organised Operations Administrator looking for a role that could turn into something permanent, this could be the opportunity you've been waiting for!