Operations Administrative Assistant

Conscious Care Support; City of Melbourne; Hybrid; AUD 34,440 - 48,216; Part time

Benefits offered by this job

Flexible part‑time hours

Mentoring and hands‑on learning

Supportive team environment

Job summary

A mental health support organization in Victoria is looking for an Operations Administrative Assistant. This hybrid role, ideal for students or recent graduates, involves administrative support, handling client enquiries, and interacting with various stakeholders in a respectful manner. Candidates should have strong communication and organizational skills, and a willingness to learn. This is a contractual role, offering flexibility with hours and a supportive team environment.

Qualifications

• Strong communication skills to interact effectively with stakeholders.
• Organised and reliable with administration and data maintenance experience.
• Proficiency in Word, Excel, and email communication.

Responsibilities

• Provide administrative assistance with documentation and reporting.
• Handle enquiries from clients and external stakeholders.
• Maintain professionalism in all interactions.

Skills

Strong communication skills

Organisational skills

Reliability

Attention to detail

Education

Currently studying or recently graduated in administration, business, social sciences, or community services

Tools

Word

Excel

Google Docs

Email

Job description

Direct message the job poster from Conscious Care Support

Operations Administrative Assistant

Hybrid | Mostly Remote | 2–3 days per week (Preferred Location: Eastern Suburbs)

Company Description

Conscious Care Support offers vital social support services to individuals living with psychosocial disabilities or mental ill health in Victoria. Our services are founded on a social model of recovery, emphasizing the importance of enhancing social health. We are dedicated to empowering individuals through support services that foster social participation and engagement. Our mission is to enable people to build meaningful connections for improved well‑being.

Role Description

This contract hybrid role for an Operations Administrative Assistant is well suited to students or recent graduates looking to gain hands‑on experience in administration, operations, and mental health services within a supportive, small‑team environment. You will provide administrative assistance with documentation, internal operational systems, and reporting; handle enquiries from clients, staff, and external stakeholders; and take intake and general enquiry calls from NDIS participants, Support Coordinators and other Allied Health services. Professionalism and tact are essential.

Responsibilities

• Provide administrative assistance with documentation, internal operational systems, and reporting.
• Handle enquiries from clients, staff, and external stakeholders.
• Take intake and general enquiry calls from NDIS participants, Support Coordinators and other Allied Health services.
• Maintain professionalism and tact in all client and stakeholder interactions.

Qualifications

• Currently studying or recently graduated in administration, business, social sciences, community services, or a related field.
• Organised, reliable, with experience in (or keen to learn) general administration, data maintenance, and managing internal systems.
• Comfortable taking direction and feedback.
• Confident speaking on the phone and communicating with a wide range of people.
• Strong communication skills, both verbal and written, to interact effectively with team members, stakeholders, and clients.
• Comfortable using computers, including Word/Google Docs/Pages, Excel/Sheets/Numbers, PDFs, email, and shared drives.
• Detail‑oriented, proactive, and capable of working in both office and remote settings.
• Professional, respectful, and comfortable working in a mental‑health environment.
• Previous experience is welcome but not essential – training and support will be provided.

What We Offer

• Flexible part‑time hours (2–3 days per week, hours negotiable).
• Hybrid model of work.
• Mentoring and hands‑on learning.
• A small, supportive team environment.

Job Details

• Seniority level: Internship
• Employment type: Contract
• Industry: Mental Health Care