Admin Assistant

Perceptive Health; Gosford; Remote; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Work from anywhere in Australia

Equipment provided

Job summary

Perceptive Health is seeking a friendly, organized administrator to join our growing team in a flexible part-time role. You’ll coordinate client appointments, liaise with insurers and providers, and support rehabilitation consultants, all from home.

No healthcare experience required; strong communication, initiative and reliability are valued. This 20-hour-a-week, remote position offers genuine flexibility and a supportive team, with training provided to help you succeed.

Qualifications

• Excellent communication skills and a friendly, helpful attitude.
• Strong organisational and problem-solving abilities.
• Willingness to work independently with guidance.
• Experience in administration, customer service, healthcare or professional services would be helpful, but isn't essential.

Responsibilities

• Coordinate client appointments and rehabilitation support.
• Liaise with insurers, doctors, employers and service providers.
• Organise referrals, quotes and approvals.
• Prepare emails and general administrative documentation.
• Track outstanding tasks and ensure they are completed.
• Provide administrative support to rehabilitation consultants.
• Identify improvements to how client support is delivered.

Job description

Flexible Part-Time | 20 Hours Per Week | Work From Home | Anywhere in Australia

Looking for a flexible role where your people skills, initiative and life experience really matter?

Do you enjoy helping people, solving problems and getting things organised? Perhaps you're returning to the workforce, looking for a better work-life balance or simply wanting a rewarding part-time role with a genuinely supportive team.

At Perceptive Health, we're looking for a friendly, organised and resourceful person to join our growing team.

You don't need experience in healthcare or rehabilitation. We're looking for someone with great communication skills, common sense, initiative and a genuine desire to help others.

A little about us

Perceptive Health is a growing Australian workplace rehabilitation provider. We help people who are recovering from injury, illness or disability to access the treatment, services and support they need to improve their independence and get their lives back on track. We're a friendly, experienced team who genuinely care about our clients, the work we do and the people we work alongside.

About the role

This is a varied and rewarding administration and coordination role, working closely with our rehabilitation consultants to help clients access the support they need. One moment you might be organising a medical appointment, the next following up an insurer, arranging services or helping a consultant solve a problem.

We're looking for someone who can take ownership of a task, think through what’s needed and follow it through to completion, with plenty of guidance and support along the way.

What you'll be doing

Speaking with clients and helping coordinate their appointments, services and rehabilitation support.

Liaising with insurers, doctors, employers, allied health professionals and service providers.

Organising referrals, obtaining quotes and following up approvals.

Preparing emails, correspondence and general administrative documentation.

Keeping track of outstanding tasks and ensuring things don't fall through the cracks.

Providing practical administrative assistance to our rehabilitation consultants.

Helping identify solutions and improve how we support our clients.

We'd love to hear from you if you're someone who:

Enjoys people: You are friendly, approachable and confident communicating by phone and email.

Gets things done: You are organised, reliable and take pride in following tasks through.

Thinks independently: You use common sense, show initiative and enjoy solving problems.

Genuinely cares: You are compassionate and enjoy helping others.

Communicates well: You are professional, personable and comfortable dealing with different people.

Is comfortable with technology: You can use Microsoft Office, email and online systems.

Experience in administration, customer service, healthcare or professional services would be helpful, but isn't essential.

We genuinely value life experience, sound judgement, reliability and a great attitude.

Why you'll love working with us

100% work from home

Work from anywhere in Australia. We'll provide the equipment and systems you need.

Genuine flexibility

Approximately 20 hours per week, spread across five weekdays.

A great team behind you

Although you'll work remotely, you'll be part of a friendly and supportive team. You'll never be expected to figure everything out alone.

What you do really does make a difference. Sometimes one phone call or a well-organised appointment can have a big impact on someone's recovery.

Training and ongoing support

We'll teach you what you need to know about rehabilitation, our systems and the way we work.

Sound like something you'd enjoy? We’d love to hear from you!