Operations Admin & Customer Support Specialist

Rogers Cold Stores; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Job summary

Rogers Cold Stores in Brisbane is seeking an Administration Assistant to support day-to-day operations with accurate data entry, customer service, and order processing. You will help maintain records and assist warehouse and transport teams to meet delivery expectations.

The role emphasizes strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Experience with warehouse or transport systems is advantageous.

Qualifications

• Proven administrative or customer service experience.
• Strong computer skills with Microsoft Office.
• Excellent verbal and written communication.
• High accuracy and attention to detail.
• Strong organizational and time management skills.
• Ability to work in a fast-paced environment both independently and in a team.

Responsibilities

• Accurately enter and maintain customer and operational data in company systems.
• Process customer orders efficiently and accurately.
• Respond to customer inquiries via phone and email.
• Answer and direct incoming calls to the appropriate department.
• Maintain accurate customer and pallet records and invoicing.
• Coordinate with warehouse and transport teams to meet customer delivery needs.

Skills

Data entry

Customer service

Communication

Time management

Organization

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Rogers Cold Stores in Brisbane is seeking an Administration Assistant to support day-to-day operations with accurate data entry, customer service, and order processing. You will help maintain records and assist warehouse and transport teams to meet delivery expectations.

The role emphasizes strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment. Experience with warehouse or transport systems is advantageous.