Operations Admin-2

Toll Group; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Job summary

The Toll Group is seeking an Operations Administrator to join our Port Adelaide team in South Australia. You will provide essential admin and customer service support to ensure efficient logistics delivery and accurate record-keeping across the business.

Working with operations, customers and support functions, you will manage documentation, data entry, reporting, and compliance activities while maintaining a proactive, customer-focused approach to keep operations running smoothly.

Qualifications

• Experience in an administration, logistics or operational support role.
• Proficient in Microsoft Office including Excel, Word and Outlook.
• Excellent attention to detail and accuracy.
• Strong communication and interpersonal skills.
• The ability to work independently and as part of a team.
• Excellent time management and organisational capabilities.
• A professional, reliable and customer‑focused approach.

Responsibilities

• Provide administrative support to the Operations Team, including reporting, document management and correspondence.
• Process purchasing requests, invoices and supporting documentation in line with business requirements.
• Maintain accurate records and data within Toll systems and reporting platforms.
• Manage shared inboxes and respond to stakeholder enquiries in a timely manner.
• Support HR, HSE and training administration activities.
• Coordinate filing, archiving and document control processes.
• Assist with customer service enquiries and build positive relationships with internal and external stakeholders.
• Contribute to continuous improvement initiatives and operational efficiency projects.

Skills

Administrative experience

Microsoft Office

Attention to detail

Communication skills

Independent worker

Time management

Customer focus

Tools

Excel

Word

Outlook

Job description

Operations Administrator – Port Adelaide, Sth Australia

As an Operations Administrator, you will provide critical administrative and customer service support to ensure the efficient delivery of logistics services across the business. This role involves working closely with operational teams, customers, and support functions to maintain accurate records, process documentation, coordinate reporting, and support compliance activities. You will be at the centre of keeping operations running smoothly while contributing to a safe, productive and customer‑focused environment.

Key Responsibilities

• Provide administrative support to the Operations Team, including reporting, document management and correspondence.
• Process purchasing requests, invoices and supporting documentation in line with business requirements.
• Maintain accurate records and data within Toll systems and reporting platforms.
• Manage shared inboxes and respond to stakeholder enquiries in a timely manner.
• Support HR, HSE and training administration activities.
• Coordinate filing, archiving and document control processes.
• Assist with customer service enquiries and build positive relationships with internal and external stakeholders.
• Contribute to continuous improvement initiatives and operational efficiency projects.

Qualifications

• Previous experience in an administration, logistics or operational support role.
• Intermediate Microsoft Office skills, including Excel, Word and Outlook.
• Exceptional attention to detail and a strong focus on accuracy.
• Strong communication and interpersonal skills.
• The ability to work independently and as part of a team.
• Excellent time management and organisational capabilities.
• A professional, reliable and customer‑focused approach.

About You

You are a proactive administrator who thrives in a fast‑paced operational environment. You have excellent organisational skills, can effectively manage competing priorities and take pride in delivering accurate, high‑quality work. You enjoy building relationships, providing outstanding customer service and supporting teams to achieve operational success.