Operational Support Officer

Department of Justice and Community Safety, Victoria; City of Melbourne; On-site; AUD 81,000 - 99,000; Full time

Benefits offered by this job

Superannuation

Job summary

Department of Justice and Community Safety, Victoria is seeking an Operational Support Officer to provide essential administrative support in a busy prison. You will help keep daily operations organized, accurate and compliant, coordinating incident documentation, meetings and reports.

No formal qualification is required; you should have office administration experience and be confident using business systems and digital tools, with strong Excel skills to analyse data and prepare reports.

Qualifications

• Experience in office administration and confidence using business systems and digital tools.
• Strong computer skills across business systems, databases and digital communication tools.
• Knowledge of policies, procedures, privacy and records management requirements.
• Proven office administration skills including meetings, reports, correspondence and filing.
• Advanced Excel skills with formulas, pivot tables and data charts.

Responsibilities

• Coordinate accurate incident documents and packs within required timeframes.
• Schedule meetings and interviews, maintaining attendance and records.
• Update operating procedures and duty statements to meet needs.
• Prepare accurate monthly reports by gathering information and maintaining records.
• Coordinate meeting packs, minutes, reports and follow-up actions.

Skills

Office administration

Digital tools proficiency

Records management

Privacy policies

Education

No formal qualification required

Tools

Excel

Job description

About This Role

• Provide vital administrative support in a busy prison.
• Keep records, meetings and reports organised and on time.
• Work closely with managers and operational teams.
• Build valuable skills in a role that supports safe prison operations.
• Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.

What You Will Do

As Operational Support Officer, you will provide administrative support to operational managers. You will help keep daily operations organised, accurate and compliant.

You Will

• coordinate accurate incident documents and packs within required timeframes
• schedule meetings and interviews, keeping clear attendance and database records
• update current operating procedures and duty statements to meet operational needs
• prepare accurate monthly reports by gathering information and maintaining records
• coordinate timely meeting packs, minutes, reports and follow-up actions

About You

No formal qualification is required for this role. You should have experience in office administration and confidence using business systems and digital tools.

You Should Also Have

• strong computer skills across business systems, databases and digital communication tools
• sound knowledge of policies, procedures, privacy and records management requirements
• proven office administration skills, including meetings, reports, correspondence and filing
• advanced Excel skills, including formulas, pivot tables and data charts

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

Important Information

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.