Operational Support Officer

State of Victoria; City of Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

State of Victoria is seeking an Operational Support Officer in Melbourne to provide essential administrative support to operational managers. You will keep operations organized, accurate and compliant, coordinating incident documents, meeting packs and reports while maintaining confidential records.

The role requires strong Excel skills, knowledge of privacy and records management, and experience with office administration.

Qualifications

• Experience in office administration and records management.
• Proficient with business systems and digital tools.
• Knowledge of privacy and records management requirements.
• Advanced Excel skills, including formulas, pivot tables and data charts.

Responsibilities

• Coordinate incident documents and packs within required timeframes.
• Schedule meetings and interviews with attendance and database records.
• Update operating procedures and duty statements as needed.
• Prepare accurate monthly reports by gathering information and maintaining records.

Skills

Office administration

Advanced Excel

Digital communication tools

Privacy & records management

Data reporting

Education

No formal qualification required

Tools

Excel

Databases

Business systems

Job description

Provide vital administrative support in a busy prison.Keep records, meetings and reports organised and on time.Work closely with managers and operational teams.Build valuable skills in a role that supports safe prison operations.Ongoing, full-time role earning $81,496 - $98,955 per year, plus super.What you will doAs Operational Support Officer, you will provide administrative support to operational managers. You will help keep daily operations organised, accurate and compliant.You will:coordinate accurate incident documents and packs within required timeframesschedule meetings and interviews, keeping clear attendance and database recordsupdate current operating procedures and duty statements to meet operational needsprepare accurate monthly reports by gathering information and maintaining recordscoordinate timely meeting packs, minutes, reports and follow-up actionsAbout youNo formal qualification is required for this role. You should have experience in office administration and confidence using business systems and digital tools.You should also have:strong computer skills across business systems, databases and digital communication toolssound knowledge of policies, procedures, privacy and records management requirementsproven office administration skills, including meetings, reports, correspondence and filingadvanced Excel skills, including formulas, pivot tables and data chartsTo learn even more about this role, please read the position description. If you have any further questions, feel free to email Nico Cedras at [e-mail] and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.How to applyPlease click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.IMPORTANT INFORMATION:Child safe statement of commitmentThe Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.