Operational Support Officer

Department of Justice and Community Safety VIC; City of Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

Department of Justice and Community Safety VIC in Melbourne Western Suburbs is seeking an Operational Support Officer to provide administrative support to operational managers and help keep daily operations organised and compliant.

You will coordinate incident documents, schedule meetings and interviews, update procedures, prepare monthly reports, and maintain accurate records, contributing to safe prison operations and continuous improvement.

Qualifications

• No formal qualification is required for this role.
• Experience in office administration and confidence using business systems and digital tools.
• Advanced Excel skills with formulas, pivot tables and data charts.

Responsibilities

• Coordinate accurate incident documents and packs within required timeframes.
• Schedule meetings and interviews, keeping clear attendance and database records.
• Update current operating procedures and duty statements to meet operational needs.
• Prepare accurate monthly reports by gathering information and maintaining records.
• Coordinate timely meeting packs, minutes, reports and follow-up actions.

Skills

Advanced Excel

Office administration

Data literacy

Digital tools proficiency

Tools

Microsoft Office

Database systems

Job description

Department of Justice and Community Safety VIC – Melbourne Western Suburbs VIC

At the Department of Justice and Community Safety, we’re looking for people who want to make a difference. People who take pride in their work. People who get things done. People who are committed to making Victoria a safer place.

We embrace diversity and strive to have a workforce that reflects the community we serve. We’re all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background. If you think you can do the job and would be a good fit for our department, we’d love to hear from you.

The department is committed to the safety and wellbeing of children and recognises that children’s rights need to be respected, their views welcomed and valued, and their concerns taken seriously and acted upon.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don’t hesitate to get in touch with the contact person listed on this ad.

For more information on working with us and our recruitment process, please visit justice.vic.gov.au/careers

We’re proud of the important work we do across Victoria. Want to be part of it?

• Provide vital administrative support in a busy prison.
• Keep records, meetings and reports organised and on time.
• Work closely with managers and operational teams.
• Build valuable skills in a role that supports safe prison operations.
• Ongoing, full-time role earning$81,496 - $98,955 per year, plus super.

What you will do

As Operational Support Officer, you will provide administrative support to operational managers. You will help keep daily operations organised, accurate and compliant.

You will:

• coordinate accurate incident documents and packs within required timeframes
• schedule meetings and interviews, keeping clear attendance and database records
• update current operating procedures and duty statements to meet operational needs
• prepare accurate monthly reports by gathering information and maintaining records
• coordinate timely meeting packs, minutes, reports and follow-up actions

About you

No formal qualification is required for this role. You should have experience in office administration and confidence using business systems and digital tools.

You should also have:

• strong computer skills across business systems, databases and digital communication tools
• sound knowledge of policies, procedures, privacy and records management requirements
• proven office administration skills, including meetings, reports, correspondence and filing
• advanced Excel skills, including formulas, pivot tables and data charts

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Nico Cedras at ***********@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.