Operational Support Officer

Department Of Justice; City of Melbourne; On-site; AUD 81,000 - 99,000; Full time

Job summary

Department Of Justice in Melbourne is seeking an Operational Support Officer to provide vital administrative support to operational managers and keep daily operations organized, accurate and compliant.

You will coordinate accurate incident documents, schedule meetings, update procedures, and prepare monthly reports while maintaining records and ensuring timely follow-up actions in a busy environment.

Qualifications

• Strong computer skills across business systems, databases and digital communication tools.
• Sound knowledge of policies, procedures, privacy and records management requirements.
• Proven office administration skills, including meetings, reports, correspondence and filing.
• Advanced Excel skills, including formulas, pivot tables and data charts.

Responsibilities

• coordinate accurate incident documents and packs within required timeframes
• schedule meetings and interviews, keeping clear attendance and database records
• update current operating procedures and duty statements to meet operational needs
• prepare accurate monthly reports by gathering information and maintaining records
• coordinate timely meeting packs, minutes, reports and follow-up actions

Skills

Strong computer skills

Advanced Excel skills

Tools

Microsoft Excel

Job description

• Provide vital administrative support in a busy prison.
• Keep records, meetings and reports organised and on time.
• Work closely with managers and operational teams.
• Build valuable skills in a role that supports safe prison operations.
• Ongoing, full-time role earning$81,496 - $98,955 per year, plus super.

What you will do

As Operational Support Officer, you will provide administrative support to operational managers. You will help keep daily operations organised, accurate and compliant.

You will:

• coordinate accurate incident documents and packs within required timeframes
• schedule meetings and interviews, keeping clear attendance and database records
• update current operating procedures and duty statements to meet operational needs
• prepare accurate monthly reports by gathering information and maintaining records
• coordinate timely meeting packs, minutes, reports and follow-up actions

About you

No formal qualification is required for this role. You should have experience in office administration and confidence using business systems and digital tools.

You should also have:

• strong computer skills across business systems, databases and digital communication tools
• sound knowledge of policies, procedures, privacy and records management requirementsproven office administration skills, including meetings, reports, correspondence and filing
• advanced Excel skills, including formulas, pivot tables and data charts

To learn even more about this role, please read the position description. If you have any further questions, feel free to email Nico Cedras at ***********@justice.vic.gov.au.

Aboriginal and/or Torres Strait Islander (Aboriginal) people are strongly encouraged to apply. Learn more about our Aboriginal workforce strategy.

The successful candidate will be required to undergo pre-employment checks which may include national police checks and misconduct screening.

IMPORTANT INFORMATION:

Child safe statement of commitment

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.