Operational Support Assistant (515168)

Department of Health; Riverside; Presencial; AUD 69.000 - 74.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development

Leave entitlements including study/sen

Fitness Passport

Salary packaging

Descripción de la vacante

Department of Health in Tasmania is seeking an Operational Support Assistant to back the North West Ambulance Tasmanian team. The role covers administrative, clerical and operational tasks to support both Emergency Medical Services and Non-Emergency Patient Transport Services.

You will handle reception duties, coordinate correspondence, maintain records, collate timesheets and respond to enquiries while building positive working relationships within a fast-paced regional team.

Formación

• Experience providing administrative and clerical support in a busy office environment.
• Strong organisational skills with the ability to prioritise tasks and use initiative.
• Excellent communication and interpersonal skills with the public and colleagues.
• Proficiency with Microsoft Office including Word, Excel, Teams and SharePoint.

Responsabilidades

• Provide reception duties and front-line customer service.
• Coordinate correspondence and maintain records.
• Collate timesheets and respond to enquiries.
• Support day-to-day operational activities of a regional team.
• Work independently and as part of a team to ensure smooth service delivery.

Conocimientos

Administrative support

Organisational skills

Attention to detail

Communication skills

Microsoft Office suite

Teams

SharePoint

Herramientas

Microsoft Office

Teams

SharePoint

Excel

Word

Descripción del empleo

The Team

Our dynamic Operational Support team for Ambulance Tasmania's North West region, located at the Burnie Super Station. As an Operational Support Assistant, you will collaborate closely with fellow Assistants and the Operational Support Officer. This high-performing team partners with the Regional Leadership Team and operational staff to ensure the effective delivery of Emergency Medical Services and Non-Emergency Patient Transport Services across the North West Region.

The Role

Join Ambulance Tasmania as an Operational Support Assistant and play a key role in supporting the day-to-day operations of a busy regional team. Working closely with senior staff, you will provide a broad range of administrative, clerical and operational support, including reception duties, coordinating correspondence, maintaining records, collating timesheets, and responding to enquiries. This is a varied and rewarding role where your organisational skills and ability to build positive working relationships will help ensure the smooth delivery of essential services.

You will need

• Experience providing administrative and clerical support in a busy office environment, with strong attention to detail and accuracy.
• Well-developed organisational skills and the ability to prioritise tasks, use initiative and exercise sound judgement.
• Strong computer skills, including high level of understanding of such software applications as Microsoft Office (Word, Excel, Teams, and SharePoint) and the ability to learn new systems quickly.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, stakeholders and members of the public.
• The ability to work both independently and collaboratively as part of a team in a fast-paced environment.
• A commitment to professionalism, confidentiality, workplace safety and delivering high-quality customer service.

Details of appointment Multiple fixed term, casual, positions working as and when required, commencing as soon as possible for approximately 12 months. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full-time, part-time, and casual vacancies.

Salary

Salary $68,854 to $73,947 pro rata per annum + our Employer 12% superannuation contribution is on top of this amount. Plus 25% Casual loading - Equivalent of $43.38 to $46.59 per hour. Salary range is in accordance with Public Sector Unions Wages Agreement 2025.

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here.

Contact for more information Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy. Name: Sue Dudley Position: Operations Support Officer Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Move to Tasmania | Tasmanian One Health Podcast – Spotify One Health Podcast – Apple Tasmanian Health Careers | Tasmanian Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023). Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.