Operational Support Assistant (515168)

Department of Health, Tasmania; West Coast; In loco; AUD 69.000 - 74.000; Part-time

Vantaggi offerti da questo lavoro

Salary packaging

Professional development

Leave entitlements

Fitness Passport

Descrizione del lavoro

Department of Health, Tasmania, is seeking an Operational Support Assistant to back the day-to-day operations of a busy North West regional team in Burnie. You will provide administrative and clerical support, assist with reception duties, coordinate correspondence, maintain records and respond to enquiries.

Ideal candidates will have strong organisational skills, be detail-oriented and able to work both independently and with colleagues in a fast-paced environment.

Competenze

• Experience providing administrative and clerical support in a busy office environment.
• Strong organisational skills, ability to prioritise tasks and exercise sound judgement.
• Strong computer skills with MS Office (Word, Excel, Teams, SharePoint) and ability to learn new systems quickly.
• Excellent communication and interpersonal skills with colleagues, stakeholders and the public.
• Ability to work both independently and in a team in a fast-paced environment.
• Commitment to professionalism, confidentiality, workplace safety and high-quality customer service.

Mansioni

• Provide a broad range of administrative, clerical and operational support.
• Reception duties and coordinating correspondence.
• Maintaining records and collating timesheets.
• Responding to enquiries and building positive working relationships.
• Contribute to smooth delivery of essential services.

Conoscenze

Administrative support

Organisational skills

Microsoft Office

Communication skills

Teamwork

Professionalism & confidentiality

Strumenti

Microsoft Office

SharePoint

Teams

Descrizione del lavoro

The Team

Our dynamic Operational Support team for Ambulance Tasmania's North West region, located at the Burnie Super Station. As an Operational Support Assistant, you will collaborate closely with fellow Assistants and the Operational Support Officer. This high-performing team partners with the Regional Leadership Team and operational staff to ensure the effective delivery of Emergency Medical Services and Non-Emergency Patient Transport Services across the North West Region.

The Team

Our dynamic Operational Support team for Ambulance Tasmania's North West region, located at the Burnie Super Station. As an Operational Support Assistant, you will collaborate closely with fellow Assistants and the Operational Support Officer. This high-performing team partners with the Regional Leadership Team and operational staff to ensure the effective delivery of Emergency Medical Services and Non-Emergency Patient Transport Services across the North West Region.

The Role

Join Ambulance Tasmania as an Operational Support Assistant and play a key role in supporting the day-to-day operations of a busy regional team. Working closely with senior staff, you will provide a broad range of administrative, clerical and operational support, including reception duties, coordinating correspondence, maintaining records, collating timesheets, and responding to enquiries. This is a varied and rewarding role where your organisational skills and ability to build positive working relationships will help ensure the smooth delivery of essential services.

You will need

• Experience providing administrative and clerical support in a busy office environment, with strong attention to detail and accuracy.
• Well-developed organisational skills and the ability to prioritise tasks, use initiative and exercise sound judgement.
• Strong computer skills, including high level of understanding of such software applications as Microsoft Office (Word, Excel, Teams, and SharePoint) and the ability to learn new systems quickly.
• Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, stakeholders and members of the public.
• The ability to work both independently and collaboratively as part of a team in a fast-paced environment.
• A commitment to professionalism, confidentiality, workplace safety and delivering high-quality customer service.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment

Multiple fixed term, casual, positions working as and when required, commencing as soon as possible for approximately 12 months.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Salary

$68,854 to $73,947 pro rata per annum + our Employer 12% superannuation contribution is on top of this amount.

Plus 25% Casual loading - Equivalent of $43.38 to $46.59 per hour

• Salary range is in accordance with Public Sector Unions Wages Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits Available To Eligible Candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

Statement of Duties

• Operational Support Assistant.docx

Application Guide

• Applicant Guide.docx

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

Name: Sue Dudley

Position: Operations Support Officer

Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Move to Tasmania | Tasmanian

One Health Podcast - Spotify

One Health Podcast - Apple

Tasmanian Health Careers | Tasmanian

Department of Health has achieved the "Carer Accredited Employer Status" providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.