Operations Supervisor (510718)

Department of Health; Riverside; On-site; AUD 146,000 - 178,000; Full time

Benefits offered by this job

Travel and relocation assistance

Fitness Passport

Professional development

Study leave and development support

Job summary

Department of Health in Tasmania seeks an Operational Supervisor to lead ambulance operations within the North West region. You will supervise day-to-day operations, provide tactical planning and coordinate resources to ensure timely emergency response.

The role requires strong leadership, budget oversight, and collaboration with hospitals and emergency services, with optional clinical duties as needed. Applicants should be prepared for shift work across Devonport and Burnie stations.

Qualifications

• Registered with the Paramedicine Board of Australia.
• Bachelor of Paramedic Science or approved equivalent with management experience.
• Current Driver’s Licence.

Responsibilities

• Provide overall direction and supervision of operations within the region.
• Provide expert advice to the Director and make recommendations to improve ambulance service delivery.
• Ensure high standard of patient care by implementing QA programs and reviewing regional performance.
• Supervise human, physical and financial resources, including budget management.
• Develop, recommend and implement policies related to resourcing and servicing regional activities.
• Liaise with local hospitals, emergency services, other health providers, and the community.
• Undertake clinical practice as required.

Skills

Leadership

Supervisory skills

Policy development

Clinical practice

Education

Bachelor of Parametric Science

Management qualification

Job description

The Team

The Operational Supervisor team is part of the North West Regional Leadership Team and are responsible for all aspects of day-to-day ambulance service delivery within the North West region. They are also responsible for the supervision and support of the operational team and resources with the region. An Operational Supervisor provides tactical and short-term strategic planning, deployment of emergency response resources and development and maintenance of links with other health professionals and emergency services.

The Role

• Provide overall direction and supervision of operations within the region.
• Provide expert advice to the Director and make recommendations in respect of improving the delivery of ambulance services to the region.
• Ensure that a high standard of patient care is delivered by implementing and evaluating appropriate quality assurance programs and reviewing activities and performance within the region.
• Supervise the human, physical and financial resources of the region, including assistance with management of budgets.
• Develop, recommend and implement policies related to the resourcing and servicing of the activities within region.
• Liaise with local hospitals, emergency services, other health care providers, and the community on matters of common concern.
• Undertake clinical practice as required.

You will need

• Working knowledge, or ability to acquire knowledge, of relevant State Service Acts, Regulations and Policies together with relevant Acts, Regulations and policies pursuant to Ambulance Tasmania for the effective functioning of Ambulance Tasmania.
• Demonstrated ability to lead, supervise and manage ambulance work teams, volunteers and independent ambulance service providers in service delivery and tactical command.
• Contemporary management skills in order to effectively and efficiently manage the human, physical and financial resources of the Region.

Note

Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Two fixed term, shift worker positions, commencing as soon as possible for a period of 24 months:

• Full Time, working up 76 hours per fortnight on an 11.5-hour 4x Day roster, based at Devonport Station.
• Part Time, working up to 76 hours per fortnight (one block on, one block off), on an 12-hour 2x Day, 2x Night roster, based at Burnie Station.

*Notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

Position Features

• Ambulance Tasmania is committed to promoting a positive workplace culture
• Located in the designated operational region and includes shift work.
• Frequent travel within the designated operational area is required and some intrastate travel may be required
• There is an extensive on-call requirement with the position
• Salary $161,757 per annum. Our Employer 12% superannuation contribution is on top of this amount.
• Salary range is in accordance with Ambulance Tasmania Agreement 2025 Salary Packaging You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Allowances

• Professional Development Allowance of up to $1000 per annum

Benefits available to eligible candidates

• Travel and relocation assistance support available for eligible appointees from overseas and interstate.
• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
• More information about our Employee Benefits can be found here

Eligibility

• Registered with the Paramedicine Board of Australia
• Holds a Bachelor of Paramedic Science or other qualification approved by the Service and relevant work experience with an additional qualification in management or equivalent
• Current Driver’s Licence

Note: Please refer to the Application Guide for more information of pre-employment check.

Statement of Duties

• Operations Supervisor
• MAN1
• Application Guide: Applicant Guide.docx

Applications from Recruitment agencies will not be accepted for this role

Contact person for detailed information about the vacancy

Name: Casey Stark-Allen Position:Director Operations, North West Phone number: 0458 831 484 Email address: [e-mail]

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Move to Tasmania | Tasmanian One Health Podcast - Spotify One Health Podcast - Apple Tasmanian Health Careers | Tasmanian Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023). Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.