Team Leader - Roster Support Unit (534385)

Department of Health; Riverside; On-site; AUD 102,000 - 107,000; Full time

Benefits offered by this job

12% superannuation

Professional development opportunities

Leave entitlements (study leave)

Fitness Passport access

Job summary

Department of Health Tasmania requires a Band 5 Team Leader to oversee the Roster Support Unit across North West Hospitals, guiding rostering, staffing administration, and data integrity in ProAct with autonomy under the Nurse Unit Manager and Nursing Director Integrated Operations.

You will lead rostering advisory, staff development, and process improvements, building strong relationships with internal and external clients.

Qualifications

• Knowledge/experience in rostering/productivity and HR/Payroll information systems.
• Well-developed computer skills with database applications and staff training ability.
• High-level communication and interpersonal skills; proven supervisory ability.

Responsibilities

• Provide day-to-day leadership and supervision of Roster Support Unit and staffing admin at two hospital sites.
• Advise on rostering, staffing utilisation, and industrial awards/agreements.
• Oversee reporting, investigate rostering issues, train staff, and drive process improvements.
• Contribute to system enhancements and wider projects in ProAct.

Skills

Rostering/ Productivity

HR & Payroll systems

Data integrity

Database applications

Staff training

Communication

Staff supervision

Tools

ProAct

Job description

The Team

The Roster Support Unit sits within the Integrated Operations Centre and provides rostering, reporting and workforce information services across Hospitals and Primary Care North West. Operating across North West Regional Hospital and Mersey Community Hospital, the team works closely with Nurse Managers, the Integrated Operations Centre, North West Payroll and system providers. The unit supports effective staffing and service delivery by maintaining accurate information in the ProAct system, producing reports and helping managers resolve complex rostering matters.

The Role

The Band 5 Team Leader provides day-to-day leadership, coordination and supervision for Roster Support Unit and staffing admin at both hospital sites. Working with a degree of autonomy under the broad direction of the Nurse Unit Manager and Nursing Director Integrated Operations, you will provide specialist advice on rostering, staffing utilisation, industrial awards and agreements, data integrity and ProAct system matters. You will oversee reporting, investigate complex rostering issues, train and develop staff, improve business processes and contribute to system enhancements and wider projects. The role requires sound judgement, strong analytical and communication skills, and the ability to build productive relationships while maintaining a responsive, accurate and high-quality service. You will need

• Knowledge, understanding and experience in rostering/productivity and/or Human Resource and Payroll Information Systems and associated technology, or the ability to quickly acquire this knowledge.
• Well-developed computer skills, including experience and competency in the use of database applications, with the ability to train staff and facilitate ongoing education.
• High-level communication and interpersonal skills, including negotiation and conflict resolution skills, with a proven ability to efficiently and effectively supervise staff and interact and liaise with other relevant internal and external clients and stakeholders.

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Why Tasmania

The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites. Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.

Details of appointment

Permanent, full time, day worker, working 76 hours per fortnight, commencing November/December 2026. *Notwithstanding hours to be negotiated with the successful applicant. Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies. Salary $102,027 to $106,985 per annum. Our Employer 12% superannuation contribution is on top of this amount.

Our Employer

• Salary range is in accordance with The Health and Human Services (Tasmanian State Service) Award Benefits available to eligible candidates
• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Eligibility

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance. Statement of Duties: RSU Team Leader.docx Application Guide: Applicant Guide.docx

Contact

Name: Matthew Wooler Position: Nursing Director Integrated Operations Phone number: 0448 422 104 Email address: matthew.wooler @ths.tas.gov.au

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania! Move to Tasmania | Tasmanian One Health Podcast - Spotify One Health Podcast - Apple Tasmanian Health Careers | Tasmanian Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023). Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.