Operational Supervisor, Queensland Health

Queensland Government; Brisbane; On-site; AUD 80,000 - 100,000; Full time

Benefits offered by this job

Flexible working arrangements

Competitive salary; health benefits

Career development opportunities

Public sector superannuation support

Job summary

Queensland Health is seeking an Operational Supervisor for a Brisbane North location to coordinate daily operations, support staff, and drive quality in service delivery within a healthcare setting.

The role focuses on rostering using HR systems, supervising staff, and managing performance and HR matters in line with WH&S and equity policies. This position offers a rewarding career, flexible arrangements, and competitive salary within the public sector.

Qualifications

• Accurate, effective rostering using computerised systems and liaising with payroll staff.
• Experience supervising staff performance including development plans and handling HR matters within workplace health & safety and equity rules.
• Undertake a range of administrative and operational duties to support daily tasks.

Responsibilities

• Accurate, effective, and efficient rostering; including the use of computerised rostering and HR management systems and liaising with payroll staff.
• Monitoring and supervising staff performance including conducting performance development plans, developing staff, managing performance, absenteeism, and personnel issues within HR practices with support from the Operational Management team.
• Undertake a range of administrative and operational duties as part of direct duties or to assist staff with managing the daily tasks and duties.

Skills

Rostering

Staff supervision

Performance management

HR systems

Payroll liaison

Administrative duties

Tools

HRIS / HR management systems

Payroll systems

Computerised rostering software

Job description

This is an excellent opportunity for a hands-on leader who enjoys coordinating daily operations, supporting staff, driving quality improvement initiatives, and ensuring high standards of service delivery in a healthcare environment.

About you

Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:

• Accurate, effective, and efficient rostering; including the use of computerised rostering and HR management systems and liaising with payroll staff.
• Monitoring and supervising staff performance including - conducting performance development plans, developing staff, managing performance, absenteeism, and personnel issues within human resource management practices (workplace health & safety, employment equity, anti-discrimination and ethical behaviour) with support from the Operational Management team.
• Undertake a range of administrative and operational duties as part of direct duties or to assist staff with managing the daily tasks and duties.

Benefits when working for us

• Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
• Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
• Flexible working arrangements and competitive salary rates with annual incremental increases
• Benefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packaging

Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.

Operational Supervisor, Queensland Health • Brisbane - North, Australia