Operational Services Supervisor

Queensland Government; Rockhampton Regional; On-site; AUD 87,000 - 96,000; Full time

Benefits offered by this job

Ongoing Professional Development and教育

Flexible Work-Life Balance and Variety

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Queensland Government seeks a Lead Operational Services professional to oversee cleaning, catering, linen, waste, ward services, fire, safety and security at Gladstone Hospital. You will supervise staff, monitor productivity, rosters and training while promoting health, safety and compliance across multiple facilities.

The role requires strong leadership, excellent communication and the ability to coordinate with stakeholders, with experience using systems like myHR and S/4HANA highly regarded.

Qualifications

• Supervisory and organisational skills required.
• Experience leading and motivating a team.
• Good digital and administrative skills with relevant systems.

Responsibilities

• Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security.
• Supervise staff and daily operations, including monitoring productivity, rosters and training.
• Drive health, safety and compliance and oversee audits and standards.

Skills

Staff supervision

Team leadership

Communication

Roster management

Problem-solving

Digital/admin skills

Tools

myHR

S/4HANA

Job description

About us:Gladstone Hospital provides a broad range of acute, specialist and community-based healthcare services for Gladstone and the Banana region. As part of Destination 2030, the hospital is being developed as a centre of excellence for emergency care, medical inpatient services and day surgery, while strengthening outreach services to bring more care closer to home for rural communities.About the role:Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security, ensuring high-quality and effective service delivery.Supervise staff and daily operations, including monitoring productivity, service standards, rosters, training, performance development and mandatory requirements.Drive health, safety and compliance, promoting safe work practices and overseeing Food Safety, Environmental Services audits and relevant legislation and standards.Manage operational resources, including maintenance requests, purchasing, supplier orders, invoices and other administrative requirements.Coordinate and resolve operational issues, working with supervisors, employees and key stakeholders while responding to emergencies and undertaking Fire Warden responsibilities.About you:Strong supervisory and organisational skills, with the ability to plan, coordinate, monitor and evaluate operational services.Excellent communication and negotiation skills, with confidence communicating with staff, stakeholders and preparing relevant reports.Proven ability to lead and motivate a team, including managing rosters, leave coverage and staff requirements.A proactive approach to problem-solving and improvement, with the ability to identify opportunities and resolve issues promptly.Good digital and administrative skills, including using systems such as myHR and S/4HANA, with a relevant Food Safety Supervisor qualification highly regarded.What we offer:Total remuneration value of up to $76,673 p.a. is comprised of:An hourly rate between $44.13 - $48.60 p.h.12.75% employer superannuation contribution17.5% leave loadingAdditional Benefits:Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.How to apply:To apply, please submit the following:Your current CV or resume, including referees.A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.Any additional forms / evidence as attached or listed on the Role Description.For assistance:Contact [e-mail] the Job Ad Reference (JAR) GL6I693983Applications close: Thursday, 15 October 2026#Gladstone #BananaThis work is licensed under a Creative Commons Attribution 3.0 Australia License.