Operational Services Supervisor

Queensland Health; Gladstone Regional; On-site; AUD 60,000 - 76,000; Part time

Benefits offered by this job

Ongoing Professional Development and E

Flexible Work-Life Balance and Variety

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Gladstone Hospital is seeking a permanent part-time Operational Services Supervisor to lead the teams that keep the hospital moving. You’ll supervise staff, coordinate rosters, and drive safety, ensuring high-quality service delivery.

You’ll be trusted to make decisions, manage resources, respond to emergencies, and support your team while maintaining a healthy work-life balance in a coastal regional setting. The role offers salary up to $76,673 p.a.

Qualifications

• Strong supervisory and organisational skills.
• Excellent communication and negotiation skills.
• Proven ability to lead and motivate a team.
• Proactive problem-solving and improvement mindset.
• Good digital and administrative skills, with relevant systems knowledge.

Responsibilities

• Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security.
• Supervise staff and daily operations, including rosters, training and mandatory requirements.
• Drive health, safety and compliance and oversee audits and relevant legislation.
• Manage operational resources, including maintenance requests, purchasing, invoices and admin tasks.
• Coordinate and resolve issues, respond to emergencies and undertake Fire Warden responsibilities.

Skills

Supervisory skills

Organisational skills

Communication skills

Negotiation skills

Team leadership

Roster management

Problem-solving

Tools

myHR

S/4HANA

Job description

Ready to take the lead without giving up your life outside work? This is your opportunity to step into a permanent part-time leadership role where no two days are quite the same. As Operational Services Supervisor at Gladstone Hospital, you’ll lead the teams that keep the hospital moving. If you’re a natural organiser who enjoys leading people, solving problems and making things work better, you’ll have plenty of scope to put those skills to work. You’ll be trusted to make decisions, support your team and keep essential services running smoothly. And when the workday is done, Gladstone gives you room to enjoy it. With a coastal lifestyle, outdoor adventures and a relaxed regional pace, permanent part-time hours can give you the flexibility to build a leadership career while still having time for the things that matter outside work.

About us

Gladstone Hospital provides a broad range of acute, specialist and community-based healthcare services for Gladstone and the Banana region. As part of Destination 2030, the hospital is being developed as a centre of excellence for emergency care, medical inpatient services and day surgery, while strengthening outreach services to bring more care closer to home for rural communities.

About the role

• Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security, ensuring high-quality and effective service delivery.
• Supervise staff and daily operations, including monitoring productivity, service standards, rosters, training, performance development and mandatory requirements.
• Drive health, safety and compliance, promoting safe work practices and overseeing Food Safety, Environmental Services audits and relevant legislation and standards.
• Manage operational resources, including maintenance requests, purchasing, supplier orders, invoices and other administrative requirements.
• Coordinate and resolve operational issues, working with supervisors, employees and key stakeholders while responding to emergencies and undertaking Fire Warden responsibilities.

About you

• Strong supervisory and organisational skills, with the ability to plan, coordinate, monitor and evaluate operational services.
• Excellent communication and negotiation skills, with confidence communicating with staff, stakeholders and preparing relevant reports.
• Proven ability to lead and motivate a team, including managing rosters, leave coverage and staff requirements.
• A proactive approach to problem-solving and improvement, with the ability to identify opportunities and resolve issues promptly.
• Good digital and administrative skills, including using systems such as myHR and S/4HANA, with a relevant Food Safety Supervisor qualification highly regarded.

What we offer

Total remuneration value of up to $76,673 p.a. is comprised of:

• An hourly rate between $44.13 - $48.60 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Thursday, 15 October 2026

#Gladstone #Banana