Operational Services Officer

Darling Downs Hospital & Health Service; Toowoomba Regional; On-site; AUD 65,000 - 82,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

EAP access

Private health insurance discounts

Fitness Passport

Job summary

Darling Downs Hospital & Health Service – Oakey QLD is seeking an Operational Services Officer to help create a safe, clean, and welcoming environment for patients, residents, visitors and staff. You will work within a supportive team to keep essential services running smoothly and contribute to quality care every day.

You will thrive if you value compassion, integrity, and teamwork, and can follow procedures, communicate effectively, and adapt to varied shifts in a rural healthcare setting.

Qualifications

• Experience in operational support services, healthcare, hospitality, aged care, or a similar environment.
• Strong ability to follow procedures and maintain safety and quality standards.
• Effective communication skills and a customer-focused approach.
• Flexibility to work varied shifts and undertake physically active duties.

Responsibilities

• Delivering reliable support services that keep healthcare environments running efficiently.
• Maintaining clean, safe, and comfortable spaces that enhance patient and visitor experiences.
• Following safety, hygiene, and infection control standards that protect community wellbeing.
• Providing professional and responsive support while contributing to a positive team culture.

Skills

Operational support experience

Customer service

Communication skills

Team orientation

Job description

Darling Downs Hospital & Health Service - Oakey QLD

As an Operational Services Officer, you'll help create a safe, clean, and welcoming environment for patients, residents, visitors, and staff. Working as part of a supportive team, you'll contribute to the smooth operation of essential services that help deliver quality care every day.

Every day, you'll contribute by:

• Delivering reliable support services that keep healthcare environments running efficiently.
• Maintaining clean, safe, and comfortable spaces that enhance patient and visitor experiences.
• Following safety, hygiene, and infection control standards that protect community wellbeing.
• Providing professional and responsive support while contributing to a positive team culture.

Let's talk about you!

You're someone who takes pride in work that helps others. Reliable, respectful, and adaptable, you bring compassion, integrity, and dignity to every interaction. You enjoy being part of a team, stay organised in a busy environment, and understand the value of quality service in supporting positive healthcare outcomes.

Here's what will help you thrive in this role:

• Experience in operational support services, healthcare, hospitality, aged care, or a similar environment.
• Strong ability to follow procedures and maintain safety and quality standards.
• Effective communication skills and a customer-focused approach.
• Flexibility to work varied shifts and undertake physically active duties.

You'll stand out from the crowd if you have experience in rural healthcare or aged care settings and/or additional training in infection control, food safety, or workplace health and safety.

Above all, you'll bring the values we live by at Darling Downs Health: compassion, integrity, dignity, innovation, and courage.

Together, you'll help create safe, supportive environments where quality care can flourish.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region,fromTaroom in the north to Texas in thesouth,our purpose is to ensure accessible and sustainable care.It'scomplex, challenging work that makes a real difference - and the career possibilities are endless.

Whetheryou'rea doctor, nurse, allied health professional, facilities team member,or administrator,you'llsee your impact firsthand.Here,you'llfind opportunities that simplydon'texist elsewhere: the chance to lead initiatives, develop specialties, andembraceresponsibilities that would take years toaccessin larger health services.

Darling Downs Healthis where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take-home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?