Administration Officer - Transition Care

Darling Downs Hospital and Health Service; Toowoomba Regional; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Flexible work arrangements

Professional development funding

Study leave and career pathways

EAP and health discounts

Fitness Passport

Job summary

Darling Downs Health in Toowoomba invites applicants for an Administration Officer - Transition Care to support older people moving between hospital and community settings. This role emphasizes effective data handling, referrals, and coordinated care within a multidisciplinary team.

You will contribute to reporting, service improvements and efficient operations while delivering high-quality administrative support to patients and carers in a compassionate, patient-centred environment.

Qualifications

• Strong administrative and organisational abilities with good problem-solving focus.
• Excellent communication and interpersonal skills for diverse stakeholders.
• Ability to prioritise and manage multiple tasks in a busy health service environment.

Responsibilities

• Managing referrals and information workflows that enable timely access to services.
• Providing responsive administrative support that helps the team deliver coordinated, person-centred care.
• Building positive relationships with patients, carers, service providers and colleagues to support connected care outcomes.
• Contributing to reporting, service improvement activities and efficient team operations that enhance program performance.

Skills

Administrative skills

Organisational skills

Problem solving

Communication skills

Stakeholder engagement

Tools

Computer skills

Job description

Join Darling Downs Health as an Administration Officer - Transition Care in Toowoomba and help support older people as they move between healthcare and community settings. In this rewarding role, you'll keep services running smoothly, coordinate vital information, and work alongside a dedicated multidisciplinary team to deliver positive outcomes for patients, families and carers.

What Your Day Could Look Like

As an Administration Officer - Transition Care, you'll be a key part of a team that helps people navigate important stages of their care journey. Through strong coordination, effective communication and attention to detail, you'll help ensure services run smoothly and patients, families and carers feel supported every step of the way.

Every Day, You'll Contribute By

• Managing referrals and information workflows that enable timely access to services.
• Providing responsive administrative support that helps the team deliver coordinated, person-centred care.
• Building positive relationships with patients, carers, service providers and colleagues to support connected care outcomes.
• Contributing to reporting, service improvement activities and efficient team operations that enhance program performance.

Let’s talk about you!

You're an organised and adaptable professional who enjoys making a difference through the work you do. You bring initiative, sound judgement and a collaborative approach, balancing multiple priorities while maintaining a high standard of service. You understand the value of clear communication and take pride in supporting both people and processes. Above all, you're motivated by the opportunity to help deliver positive outcomes for the community while reflecting the values of compassion, integrity, dignity, innovation and courage.

Here’s What Will Help You Thrive In This Role

• Strong administrative, organisational and problem-solving skills with the ability to prioritise effectively.
• Excellent communication and interpersonal skills, with confidence engaging with a diverse range of stakeholders.
• Well-developed computer skills and the ability to quickly learn new systems and technologies.
• Proven ability to work independently while contributing positively within a team environment.

You’ll stand out from the crowd if you have experience within healthcare, aged care or community services and/or have been involved in continuous improvement initiatives.

Most importantly, you’re passionate about supporting people, creating positive experiences and contributing to better outcomes across the community.

Why Join Darling Downs Health?

At Darling Downs Health, we care for over 300,000 people across our expansive region. No matter where you live in our region, from Taroom in the north to Texas in the south, our purpose is to ensure accessible and sustainable care. It's complex, challenging work that makes a real difference – and the career possibilities are endless.

Whether you're a doctor, nurse, allied health professional, facilities team member, or administrator, you'll see your impact firsthand. Here, you'll find opportunities that simply don't exist elsewhere: the chance to lead initiatives, develop specialties, and embrace responsibilities that would take years to access in larger health services.

Darling Downs Health is where you can step up sooner, grow faster, and help shape the future of care across our region.

Your career at Darling Downs Health also comes with meaningful rewards:

• Maximise your take‑home pay with salary packaging and generous leave entitlements
• Enjoy flexible work arrangements that support balance and variety
• Access professional development funding, study leave and clear career pathways
• Be part of a diverse and inclusive culture that values learning and collaboration.
• Take care of your wellbeing with EAP access, private health insurance discounts and the Fitness Passport.

For a full list of benefits, visit: Darling Downs Health Benefits

Your future is here. Where are you?

If you're ready to make a meaningful impact and grow your career in a place that values people and purpose, we'd love to hear from you.

Find out more about us!

Visit our careers site to learn more about working with Darling Downs Health:

www.health.qld.gov.au/darlingdowns

Work with Us | Toowoomba

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Occupational group Administration