Operational Risk manager

Australian Compliance Institute; Sydney; Hybrid; AUD 140,000 - 190,000; Full time

Job summary

Ethos BeathChapman is recruiting on behalf of a client, a prominent General Insurer, to appoint an Operational Risk Manager. This role sits in the second line of defence and will strengthen operational risk practices and risk culture across the organisation.

You will partner with senior stakeholders, translating complex risk issues into actionable guidance and supporting transformation initiatives, including third‑party risk oversight. Confidential discussions can be arranged by contacting Jack.

Qualifications

• Strong general insurance operational risk background.
• Knowledge of APRA CPS 220 and CPS 230 and related regulatory frameworks.
• Ability to translate complex risk issues into clear, actionable guidance.
• Proactive, solutions-focused mindset with high attention to detail.

Responsibilities

• Embed and evolve the operational risk management framework.
• Partner with the business to provide pragmatic risk guidance for decision-making.
• Review and challenge first line risk activity to identify emerging and systemic risks.
• Support major transformation initiatives and third-party risk oversight.
• Drive improvements across operational risk areas such as business continuity, fraud and people risk.
• Contribute to Board and Committee reporting, policies and training.
• Help uplift and embed a strong, proactive risk culture.

Skills

Operational risk management

APRA CPS 220

APRA CPS 230

Stakeholder management

Regulatory knowledge

Communication skills

Job description

Ethos BeathChapman is currently recruiting on behalf of our client, a prominent General Insurer, to appoint an Operational Risk Manager into the business.

Be a part of a leading General insurer known for their innovative, partnership driven approach working with some of the country's most recognised brands to deliver a wide range of insurance solutions from motor insurance to specialty products.

This is a key role within the Risk Management team, sitting firmly in the second line of defence. You will be a critical part in strengthening operational risk practices, shaping risk cultures and support the organisation through risk transformation.

Working closely with senior stakeholders, you'll provide practical and commercially focused risk advice helping the organisatoin navigate through regulatory complexity while staying aligned to its risk apatite.

You can expect a varied day-to-day to include;

• Embedding and evolving the operational risk management framework
• Partnering with the business to provide clear, pragmatic risk guidance Reviewing and challenging first line risk activity to identify emerging and systemic risks
• Supporting major transformation initiatives and third-party risk oversight
• Driving improvements across key operational risk areas such as business continuity, fraud, and people risk
• Contributing to Board and Committee reporting, policies, and training
• Helping uplift and embed a strong, proactive risk culture

The ideal candidate will have a strong general insurance operational risk background and the ability to balance strong governance with commercial realities and the ability to influence stakeholders within the organisation.

You will bring

• Only candidates with experience in general insurance, obtained in via industry or constulancy will be considered.
• Solid operational risk experience within insurance or financial services (general insurance highly regarded)
• Strong knowledge of APRA CPS 220, CPS 230 and broader regulatory frameworks Experience supporting or overseeing risk in transformation or change programs
• The ability to translate complex risk issues into clear, actionable advice
• Strong communication skills and ability to engage senior stakeholders
• A proactive, solutions-focused mindset and high attention to detail

This is an excellent opportunity to be a part of a business that is evolving, growing and genuinely committed to doing things bettr.

Alternatively, if you would like to have a confidential discussion before applying reach out on [e-mail]