oOh! Works Operations Office Lead

OOH Media Corporation; Sydney; Híbrido; AUD 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Modern offices with great amenities

Competitive salary and bonus

Career development

Generous parental leave

Regular team events

Wellness initiatives

Work with leading brands

Resumo da oferta

oOh!media is seeking an oOh! Works Operations Office Lead to govern the project's execution and drive an audit and monitoring programme.

You will lead the operations office, maintaining rhythm and cross-department information flow, ensuring the Bid-to-Build Playbook is followed across states and delivered within budget. You will oversee working cadence, audits, and reporting tied to KPIs like Speed to Revenue and Audit Readiness, while supporting leadership decisions and knowledge management

Qualificações

• Proven experience running an audit, QA, or process-compliance programme.
• Success in redesigning processes to reduce hand-offs and cycle times.
• Ability to influence cross-functional teams through evidence and credibility.
• Strong discipline in maintaining a single source of truth and operational reporting.
• Knowledge of stage-gated delivery models (Bid-to-Build or equivalent).
• Industry-aligned qualifications or accreditation desirable.

Responsabilidades

• Own the operating cadence, ensuring on-time and on-budget delivery across teams.
• Execute audits and monitoring against Playbook stages and gates.
• Produce reporting tied to KPIs for leadership decisions.
• Maintain up-to-date Playbook docs, audits, and process maps.

Conhecimentos

Audit & QA program

Process redesign

Cross-functional influence

Documentation & reporting

Domain knowledge: stage-gated delivery

Qualifications: Lean/Six Sigma

Formação académica

Tertiary qualification in business/operations/quality

Process or audit accreditation (Lean/Six Sigma)

Descrição da oferta de emprego

We are oOh!media (pronounced "oh!" media).

oOh!media is the #1 Out of Home company in Australia and New Zealand. We exist to make public spaces better and brands unmissable, proudly leading the market with innovation, creativity, data and results. Our network plays an important role in the communities they are located, creating engaging environments that inform, entertain and inspire, while connecting brands with audiences at scale.

We have a unique culture, purpose and set of values that shape how we show up every day. We Win as One. We are Hungry. Always. And we Own It. We are oOh!media, and we are unmissable.

About the opportunity:

• Employment Type: Full-time, Permanent
• Flexibility: A vibrant, collaborative culture with 4 days in the office and flexibility built in
• Location: Based in Sydney

We are looking for an oOh! Works Operations Office Lead to own the execution of our project plan and drive our audit and monitoring programme. In this role, you will lead the operations office, holding accountability for our operating rhythm and cross-department information flow so work stays on time and within budget. You will ensure our teams execute the Bid-to-Build Playbook consistently across all states, directly influencing PM Delivery, Warehouse & Planning, Field Force, and Systems & Data without relying on formal authority.

What you'll be doing:

• Operating Rhythm & Cross-Department Flow: Hold the operating cadence (stage-gate reviews, status forums, exception reviews) so work stays on time and budget. Keep information flowing across teams and surface stalled or at-risk work before it impacts dates or budgets.
• Playbook Audit & Monitoring Programme: Execute a structured audit and monitoring programme against the Bid-to-Build Playbook stages and gates across all states. Sample live projects at Go/No-Go, build-readiness, and formal handover, feeding findings back into process and training.
• Decisive Reporting: Produce compliance and gate-effectiveness reporting tied directly to key KPIs (Speed to Revenue, Audit Readiness, Reduced Installation Cost, Reduced Total Cost of Ownership) that leadership can decide from directly.
• Knowledge Management & Documentation: Maintain Playbook documentation, audit checklists, and process maps current and version-controlled, codifying decisions to eliminate key-person dependency.
• Cross-Functional Influence: Drive Playbook adoption and process discipline across cross-functional teams through credibility and evidence. Escalate systemic process gaps to accountable owners rather than working around them.
• Leadership Support: Provide program office support directly to the Group Director, oOh! Works, managing project plan compliance, actions, and follow-ups.

What you'll bring:

• Audit & QA Track Record: Proven experience running an audit, quality-assurance, or process-compliance programme in an operational or delivery environment that measurably changed process.
• Process Redesign & Optimization: Demonstrated success in business process redesign that cut hand-offs or cycle time with sign-off from operational teams.
• Cross-Functional Influence: Proven ability to move cross-functional teams to act through evidence and credibility without positional authority.
• Documentation & Reporting Discipline: Strong discipline holding a single source of truth current, paired with fluency in operational reporting that translates audit data into actionable leadership decisions.
• Domain Knowledge (Plus): Working knowledge of a stage-gated delivery model (Bid-to-Build or equivalent) and asset-intensive or out-of-home operations.
• Qualifications: Tertiary qualification in business, operations, quality, or a related discipline. Process or audit accreditation (Lean, Six Sigma, internal audit) is desirable.

Benefits and perks:

• Modern offices with great amenities and easy transport access
• Competitive salary and bonus opportunities
• Career development and learning opportunities to support your growth
• Generous parental leave and wellbeing support, including EAP access via Sonder
• Regular team events, social activities, and recognition programs
• Wellness initiatives and discounts to support your health and lifestyle
• The opportunity to work with leading brands on high-impact, creative campaigns

Proudly recognised with an AWEI Bronze LGBTQ+ inclusion badge.

At oOh!, we celebrate diversity and are committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, LGBTQ+ individuals and refugees.

To be considered, applicants must be Australian citizens or permanent residents with full working rights in Australia, and all offers of employment are subject to employer-funded pre-employment checks including police, reference, and work rights verification, with additional checks such as credit, bankruptcy, drug and alcohol screening, or driver's licence verification required for some roles.