Onsite Tech Operations Coordinator - Melbourne

Avive Health; City of Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Avive Health is growing and seeking a proactive Technology Operations Coordinator to ensure day-to-day technology environment runs smoothly at our Melbourne clinic and across sites. This hands-on role coordinates IT requests, user access, devices, vendors and small projects while ensuring issues are resolved and nothing falls through the cracks.

Reporting to the Head of Technology, you will be the central point for technology operations, delivering practical solutions, maintaining documentation,

Qualifications

• 2–5 years' experience in IT support, technology operations or service delivery.
• Working knowledge of Microsoft 365, SaaS apps, MFA and user access management.
• Experience with device provisioning, hardware, vendors or service desk processes.
• Strong communication, organisation and problem‑solving skills.
• The ability to manage competing priorities and work independently.

Responsibilities

• Coordinate day‑to‑day IT requests and follow issues through to resolution.
• Support onboarding and offboarding, including accounts, access and devices.
• Manage laptops, tablets, accessories and the IT asset register.
• Coordinate technology purchasing, provisioning and equipment replacement.
• Work with IT providers, software vendors, contractors and internal teams.
• Support hardware rollouts, application implementations and site technology changes.
• Maintain technology documentation, procedures and access records.
• Identify recurring issues and opportunities to improve how technology services are delivered.

Skills

IT support

Technology ops

Service delivery

Coordination

Vendor management

Tools

Microsoft 365

SaaS applications

MFA

User access management

Job description

Avive Health is growing and seeking a proactive Technology Operations Coordinator to ensure day-to-day technology environment runs smoothly at our Melbourne clinic and across sites. This hands-on role coordinates IT requests, user access, devices, vendors and small projects while ensuring issues are resolved and nothing falls through the cracks.

Reporting to the Head of Technology, you will be the central point for technology operations, delivering practical solutions, maintaining documentation,