Onsite Supervisor

Chandler Macleod Group; Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

Chandler Macleod Group is seeking highly motivated and experienced Onsite Supervisors for a brand-new facility in Craigieburn, Melbourne. You will manage onsite consultants and warehouse staff, resolve IR/ER issues, and escalate day-to-day queries while ensuring safe, compliant operations in a fast-paced environment.

The role covers night shift Monday to Friday from 4pm to 12am, offering leadership opportunities within a market-leading client and state-of-the-art site.

Qualifications

• Experience leading onsite consultants and warehouse teams.
• Solid understanding of industrial relations and employee relations basics.
• Excellent written and verbal communication skills.
• Strong organizational and administrative capabilities.
• Proactive, autonomous, and team-focused mindset.

Responsibilities

• Manage and oversee performance of onsite consultants and warehouse staff.
• Address and resolve basic IR/ER issues.
• Act as primary escalation point for day-to-day queries.
• Support smooth day-to-day operations in a high-volume warehouse.
• Ensure safety protocols and compliance are consistently followed.
• Lead performance management and provide constructive feedback to drive success.

Skills

Team leadership

IR/ER knowledge

Warehouse operations

Communication

Problem solving

Job description

Chandler Macleod is one of Australia's largest and most respected recruitment agencies, renowned for our deep understanding of what it takes to attract, select, and retain top talent. We are committed to providing job opportunities that encourage growth, support, and personal development.

We are currently seeking highly motivated and experienced Onsite Supervisors to join our team at our client's brand-new, state-of-the-art facility in Craigieburn. This client is a globally recognised market leader and household name in e-commerce and innovation. You will play a critical role in managing the performance of both Onsite Consultants and warehouse team members while overseeing day-to-day operations.

We currently have 1 position available, covering night shift Monday - Friday 4pm - 12am.

As an Onsite Supervisor, your responsibilities will include,

• Managing and overseeing the performance of Onsite Consultants and warehouse associates
• Addressing and resolving basic IR/ER issues
• Acting as the primary escalation point for our client for day to day queries
• Supporting the smooth running of day-to-day operations within a fast-paced, high-volume warehouse environment
• Ensuring safety protocols and workplace compliance standards are consistently maintained
• Leading performance management activities and providing constructive feedback to drive team success

Chandler Macleod is one of Australia's largest and most respected recruitment agencies, renowned for our deep understanding of what it takes to attract, select, and retain top talent. We are committed to providing job opportunities that encourage growth, support, and personal development.

We are currently seeking highly motivated and experienced Onsite Supervisors to join our team at our client's brand-new, state-of-the-art facility in Craigieburn. This client is a globally recognised market leader and household name in e-commerce and innovation. You will play a critical role in managing the performance of both Onsite Consultants and warehouse team members while overseeing day-to-day operations.

We currently have 1 position available, covering night shift Monday - Friday 4pm - 12am.

As an Onsite Supervisor, your responsibilities will include,

• Managing and overseeing the performance of Onsite Consultants and warehouse associates
• Addressing and resolving basic IR/ER issues
• Acting as the primary escalation point for our client for day to day queries
• Supporting the smooth running of day-to-day operations within a fast-paced, high-volume warehouse environment
• Ensuring safety protocols and workplace compliance standards are consistently maintained
• Leading performance management activities and providing constructive feedback to drive team success

To succeed in this role, you will need,

• Strong interpersonal skills, with the ability to effectively manage and motivate team members
• Experience handling IR and ER issues, with a solid understanding of workplace legislation
• Excellent communication skills, with the ability to manage escalations and handle difficult situations
• Strong administrative and organisational skills, with a keen attention to detail
• A proactive approach to problem-solving, with the ability to work autonomously and in a team environment

Why This is the Perfect Opportunity:

• State-of-the-art facility - Work in a world-class facility that is second to none, with cutting-edge technology and infrastructure
• Ongoing development -We offer continuous training and professional development opportunities to enhance your career
• Dynamic environment - Be part of a fast-paced, high-performing team, supporting a market-leading client
• Career growth - As a key player in this exciting project, you'll have plenty of opportunities for career advancement

This is your chance to join a market leader and take your career to the next level in a dynamic and supportive environment. If you're an experienced leader or someone who is ready to take the next step up in your career, we'd love to hear from you.