Onsite Supervisor

Chandler Macleod; Melbourne; On-site; AUD 70,000 - 95,000; Full time

Job summary

Chandler Macleod is seeking an experienced Onsite Supervisor for a brand-new Craigieburn facility. You will oversee Onsite Consultants and warehouse team members and manage day-to-day operations on the night shift.

This role requires strong leadership, IR/ER awareness, and excellent communication to handle escalations and maintain safety standards in a fast-paced warehouse environment.

Qualifications

• Strong interpersonal skills to motivate team members.
• Experience handling IR and ER issues with understanding of workplace legislation.
• Excellent communication to manage escalations and difficult situations.
• Strong administrative and organisational skills with attention to detail.

Responsibilities

• Manage and oversee the performance of onsite consultants and warehouse associates.
• Address and resolve basic IR/ER issues.
• Act as the primary escalation point for day-to-day queries.
• Support smooth operations in a fast-paced, high-volume warehouse.
• Ensure safety protocols and workplace compliance standards are maintained.
• Lead performance management activities and provide feedback to drive team success.

Skills

Interpersonal skills

IR/ER knowledge

Communication skills

Organisational skills

Problem solving

Job description

We are currently seeking highly motivated and experienced Onsite Supervisors to join our team at our client’s brand-new, state-of-the-art facility in Craigieburn. This client is a globally recognised market leader and household name in e-commerce and innovation. You will play a critical role in managing the performance of both Onsite Consultants and warehouse team members while overseeing day-to-day operations.

We currently have 1 position available, covering night shift Monday - Friday 4pm - 12am.

As an Onsite Supervisor, your responsibilities will include,

• Managing and overseeing the performance of Onsite Consultants and warehouse associates
• Addressing and resolving basic IR/ER issues
• Acting as the primary escalation point for our client for day to day queries
• Supporting the smooth running of day-to-day operations within a fast-paced, high-volume warehouse environment
• Ensuring safety protocols and workplace compliance standards are consistently maintained
• Leading performance management activities and providing constructive feedback to drive team success

To succeed in this role, you will need,

• Strong interpersonal skills, with the ability to effectively manage and motivate team members
• Experience handling IR and ER issues, with a solid understanding of workplace legislation
• Excellent communication skills, with the ability to manage escalations and handle difficult situations
• Strong administrative and organisational skills, with a keen attention to detail
• A proactive approach to problem-solving, with the ability to work autonomously and in a team environment

Why This is the Perfect Opportunity

• State-of-the-art facility - Work in a world-class facility that is second to none, with cutting-edge technology and infrastructure
• Ongoing development -We offer continuous training and professional development opportunities to enhance your career
• Dynamic environment - Be part of a fast-paced, high-performing team, supporting a market-leading client
• Career growth - As a key player in this exciting project, you’ll have plenty of opportunities for career advancement

This is your chance to join a market leader and take your career to the next level in a dynamic and supportive environment. If you’re an experienced leader or someone who is ready to take the next step up in your career, we’d love to hear from you.