Onsite & Online Client Training Specialist

BespokeHR; Adelaide; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Flexible hours

Professional development

Variety of client projects

Job summary

Workflow Advisory, a growing partner for AroFlo and Groundplan, seeks a Client Training Coordinator to train client teams in using AroFlo and embed it into daily workflows. The role involves visiting client sites and online sessions, working directly with the Director and with business owners to ensure effective adoption.

The ideal candidate is great with people, comfortable with technology and enjoys helping others learn. Flexible hours and hands-on training will be provided.

Qualifications

• Experience in customer / client-facing roles, including training or coordination.
• Formal qualification in Training or adult learning is advantageous.
• Exposure to trade industries and understanding of how trade businesses operate.

Responsibilities

• Deliver engaging client training in person and online.
• Collaborate with business owners, admin, and tradespeople.
• Prepare for sessions by understanding the client, AroFlo setup, and goals.
• Coordinate training details: dates, times, venue, attendance and tech.
• Adapt training style to different audiences and levels.
• Create guides, screen recordings and short explainer videos.
• Build and maintain a library of training resources.
• Keep client information, schedules and tasks organized.
• Respond to client feedback and improve the training experience.
• Support director and assist on client projects as needed.

Skills

Customer facing

Training experience

Teaching skills

Communication

Organizational skills

Stakeholder management

Tech savvy

Education

Formal training qualification

Tools

AroFlo

Monday.com

Job description

Workflow Advisory, a growing partner for AroFlo and Groundplan, seeks a Client Training Coordinator to train client teams in using AroFlo and embed it into daily workflows. The role involves visiting client sites and online sessions, working directly with the Director and with business owners to ensure effective adoption.

The ideal candidate is great with people, comfortable with technology and enjoys helping others learn. Flexible hours and hands-on training will be provided.