Onsite IT Support Engineer – VIC (Travel Included)

For Purpose Aged Care; Wallan; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Team lunches

Staff discounts

Novated leasing

HESTA benefits

EAP access

Job summary

For Purpose Aged Care is seeking an enthusiastic IT Support professional to join our VIC-based team, supporting both Head Office and residential aged care sites. You will provide Level 1 IT support, deploy and maintain devices, and help users across Windows 10/11 and Microsoft 365.

You'll typically work three days on-site at facilities and two days at the Cheltenham Head Office, with interstate travel about once per quarter. A Certificate IV or Diploma in IT or equivalent experience is required.

Qualifications

• Certificate IV or Diploma in Information Technology or equivalent experience.
• Experience in IT Support/Service Desk/Desktop Support.
• Experience with Windows 10/11 and Microsoft 365 administration.

Responsibilities

• Provide Level 1 IT support and troubleshoot user issues.
• Deliver onsite support across multiple sites (onsite 3 days/week, head office 2 days/week) with interstate travel once per quarter.
• Deploy and maintain devices, peripherals and IT assets.
• Support Microsoft 365 applications and user accounts.
• Manage onboarding, device setup and offboarding for employees.
• Escalate complex issues and contribute to service improvements.

Skills

IT Support

Troubleshooting

Education

Certificate IV or Diploma in IT

Tools

Microsoft 365

Active Directory

Entra ID

Intune

Windows 10/11

Job description

For Purpose Aged Care is seeking an enthusiastic IT Support professional to join our VIC-based team, supporting both Head Office and residential aged care sites. You will provide Level 1 IT support, deploy and maintain devices, and help users across Windows 10/11 and Microsoft 365.

You'll typically work three days on-site at facilities and two days at the Cheltenham Head Office, with interstate travel about once per quarter. A Certificate IV or Diploma in IT or equivalent experience is required.