Onsite IT Site Services Technician – Renewable Project

McConnell Dowell; Townsville City; Presencial; AUD 55.000 - 83.000; Jornada completa

Descripción de la vacante

McConnell Dowell is seeking an experienced IT Site Services Technician for the Kidston Pumped Storage Hydro Project in Queensland. This hands-on role covers onsite and remote IT support, maintaining critical systems and supporting day-to-day IT needs on a major renewables project.

You will join the IT Site Services Team to ensure reliable technical support across the project, assist with site setup, asset management, procurement, and handovers between FIFO roster cycles.

Formación

• Minimum 3 years' experience providing Level 1 and Level 2 IT support within an enterprise environment.
• Sound technical knowledge of IT hardware, software, enterprise networking and troubleshooting.
• Experience or understanding of delivering IT support within remote or challenging project environments.
• Strong communication, stakeholder engagement and problem-solving skills.
• Ability to work autonomously, manage competing priorities and contribute to a collaborative team.
• Relevant IT qualifications or certifications, with ITIL V4 Foundation highly regarded.

Responsabilidades

• Provide Level 1 and Level 2 IT support, including troubleshooting, configuration and maintenance of hardware, software and end-user devices.
• Support IT site setup, equipment deployment, ongoing maintenance and project mobilisation and demobilisation activities.
• Manage IT service requests, asset registers and support queues using Freshservice.
• Coordinate IT equipment procurement, vendor engagement and purchasing documentation.
• Collaborate with internal IT teams and project stakeholders to resolve technical issues and ensure compliance with company IT standards.
• Provide effective handovers between FIFO roster rotations to ensure continuity of IT services.

Conocimientos

IT support

Networking

Remote environments

Communication

Autonomy

Stakeholder mgmt

Educación

ITIL V4 Foundation

Descripción del empleo

McConnell Dowell is seeking an experienced IT Site Services Technician for the Kidston Pumped Storage Hydro Project in Queensland. This hands-on role covers onsite and remote IT support, maintaining critical systems and supporting day-to-day IT needs on a major renewables project.

You will join the IT Site Services Team to ensure reliable technical support across the project, assist with site setup, asset management, procurement, and handovers between FIFO roster cycles.