Onsite Insurance Administration Specialist

Randstad Australia; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Job summary

Randstad Australia is seeking an organized Insurance Administrator to join our team in Norwest, Sydney. You will manage day-to-day policy administration, process client documentation, and maintain accurate records while supporting brokers and underwriters to deliver excellent service.

The ideal candidate has 2+ years of insurance admin experience, strong data management skills, and proficiency with MS Office and CRM systems. This onsite, full-time role offers career development opportunities.

Qualifications

• 2+ years of administrative experience in insurance or financial services.
• Proficiency with MS Office and CRM or policy management systems.
• Strong attention to detail and accurate data entry.
• Excellent written and verbal communication.
• Organisational skills with ability to meet deadlines.

Responsibilities

• Process policy applications, renewals, endorsements, and cancellations.
• Issue COIs, cover notes, and policy documents accurately.
• Review forms and documents to ensure accuracy.
• Serve as primary contact for client, broker, and underwriter inquiries.
• Follow up for outstanding docs, signatures, or premium confirmations.
• Maintain CRM records and ensure data privacy compliance.
• Produce routine reports on renewals and policy statuses.
• Assist with billing, premium reconciliation, and payment tracking.
• Support claims by logging loss notifications and routing docs.
• Identify workflow improvements to boost efficiency.

Skills

Attention to detail

Communication

Organisation

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

MS Office Suite

CRM systems

Policy management systems

Job description

Randstad Australia is seeking an organized Insurance Administrator to join our team in Norwest, Sydney. You will manage day-to-day policy administration, process client documentation, and maintain accurate records while supporting brokers and underwriters to deliver excellent service.

The ideal candidate has 2+ years of insurance admin experience, strong data management skills, and proficiency with MS Office and CRM systems. This onsite, full-time role offers career development opportunities.