Insurance Admin Specialist — Onsite Growth & Certification

Randstad; The Vale; On-site; AUD 60,000 - 80,000; Full time

Job summary

Randstad is seeking an organized, detail-oriented Insurance Administrator to join our client's team in The Vale, NSW. In this full-time, onsite role, you will manage day-to-day policy administration, process client documentation, maintain accurate records, and support brokers and underwriters in delivering exceptional service.

The ideal candidate has 2+ years of insurance administration experience, strong data management and communication skills, and proficiency with MS Office and policy

Qualifications

• Education: High school diploma or equivalent; Associate's or Bachelor's preferred.
• 2+ years of administrative experience, preferably in insurance.
• Proficiency in MS Office (Word, Excel, Outlook) and CRM/policy systems.
• Excellent data entry accuracy and document review.
• Strong written and verbal communication with professional demeanor.
• Ability to prioritize tasks and meet deadlines.

Responsibilities

• Policy & File Administration: process new policies, renewals, endorsements, cancellations; issue COIs and documentation.
• Client & Stakeholder Communication: serve as contact for inquiries via phone and email; collect documents; update clients on changes.
• Data Management & Compliance: maintain CRM/policy databases; ensure data privacy and generate routine reports.
• Operational Support: assist billing with invoicing and payments; support claims with initial loss notifications and document routing.

Skills

Data management

Communication

Attention to detail

MS Office

Education

High school diploma

Associate's or Bachelor's degree preferred

Tools

CRM systems

Policy management systems

Job description

Randstad is seeking an organized, detail-oriented Insurance Administrator to join our client's team in The Vale, NSW. In this full-time, onsite role, you will manage day-to-day policy administration, process client documentation, maintain accurate records, and support brokers and underwriters in delivering exceptional service.

The ideal candidate has 2+ years of insurance administration experience, strong data management and communication skills, and proficiency with MS Office and policy