Onsite AV Support Engineer — Melbourne

SKS Technologies; Sydney; On-site; AUD 60,000 - 90,000; Full time

Job summary

SKS Technologies is seeking an experienced AV Support Specialist to provide dedicated onsite support across client locations, including Melbourne CBD and surrounding areas. You will troubleshoot AV and conferencing systems, train users and ensure reliable, easy-to-use solutions for diverse clients.

Join a hands-on team delivering Electrical, Communications and Audio-Visual solutions across Australia, in commercial, data centers, mining, education, retail, finance, warehousing and construction

Qualifications

• Hands-on AV support experience in corporate or healthcare environments is preferred.
• Strong troubleshooting and problem-solving skills for AV and conferencing systems.
• Excellent communication and customer service abilities.

Responsibilities

• Providing onsite AV support and troubleshooting during business hours.
• Diagnosing and resolving AV and conferencing issues quickly and effectively.
• Conducting preventative maintenance, system checks and software updates.
• Inspecting and calibrating AV equipment and identifying potential issues.
• Supporting clients during meetings, presentations and events.
• Providing user training and guidance to ensure clients are confident using their systems.
• Preparing service reports documenting issues, solutions and recommendations.
• Working closely with internal teams to improve system performance and service delivery.

Education

Certificate or Diploma in Audio-Visual Technology, IT, Electronics

Tools

Crestron

Microsoft Teams

Zoom

Job description

SKS Technologies is seeking an experienced AV Support Specialist to provide dedicated onsite support across client locations, including Melbourne CBD and surrounding areas. You will troubleshoot AV and conferencing systems, train users and ensure reliable, easy-to-use solutions for diverse clients.

Join a hands-on team delivering Electrical, Communications and Audio-Visual solutions across Australia, in commercial, data centers, mining, education, retail, finance, warehousing and construction