Onsite AI & Data Solutions Specialist (Education)

Reflex Technology Group; Surrey Hills; On-site; AUD 95,000 - 125,000; Full time

Job summary

Reflex Technology Group in Surrey Hills VIC is seeking an Applications, Data & AI Solutions Officer to join our Applications and Data Solutions team onsite. The role focuses on delivering high-quality application, database and reporting support to education-sector clients, while exploring AI-powered reporting, automation and enhancements.

You will troubleshoot, maintain data integrity, and collaborate with vendors and internal teams to deliver outcomes.

Qualifications

• Experience with education-sector platforms (Synergetic, Schoolbox, SIMON, SEQTA, Canvas).
• Experience in education technology or supporting education-sector clients.
• Familiarity with AI tools such as Copilot, ChatGPT, Gemini or Claude.
• Exposure to PowerShell, automation tools, APIs, integrations or Power BI development.

Responsibilities

• Provide first-level application, database and reporting support to RTG clients.
• Investigate, prioritise and resolve support requests in line with SLA and XLA targets.
• Develop and maintain reports, dashboards and data solutions using SQL, SSRS, Crystal Reports, Power BI and related tools.
• Support integrations and administration across education platforms including Synergetic, Schoolbox, SIMON, SEQTA, Canvas.

Skills

Education tech experience

Client-facing

AI interest

Data reporting

Tools

Synergetic

Schoolbox

SIMON

SEQTA

Canvas

Power BI

AI tools (Copilot, ChatGPT)

Job description

Reflex Technology Group in Surrey Hills VIC is seeking an Applications, Data & AI Solutions Officer to join our Applications and Data Solutions team onsite. The role focuses on delivering high-quality application, database and reporting support to education-sector clients, while exploring AI-powered reporting, automation and enhancements.

You will troubleshoot, maintain data integrity, and collaborate with vendors and internal teams to deliver outcomes.