Online Retail Operations & Trading Leader

Coles Group; Brisbane; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Discount program

Recognition platform mythanks

Learning & development

Novated car leasing

Coles share plan

Paid parental leave

Job summary

Coles Group in Lutwyche, Brisbane, is seeking an Operations Trading Manager to lead the online team, customer service and store inventory. You will work closely with the Store Manager to drive profitability and ensure smooth day-to-day operations across channels.

You’ll influence processes, manage budgets, and foster a one-team culture that prioritises safety and customer satisfaction. A seasoned retail professional with strong leadership is ideal.

Qualifications

• Experience leading retail teams and driving store performance.
• Strong understanding of inventory control and customer service excellence.

Responsibilities

• Oversee online team, customer service team, inventory and office in charge activities.
• Drive profitability and ensure smooth day-to-day operations across channels.

Skills

Leadership

Retail operations

Inventory management

Customer service

Stakeholder engagement

Job description

Coles Group in Lutwyche, Brisbane, is seeking an Operations Trading Manager to lead the online team, customer service and store inventory. You will work closely with the Store Manager to drive profitability and ensure smooth day-to-day operations across channels.

You’ll influence processes, manage budgets, and foster a one-team culture that prioritises safety and customer satisfaction. A seasoned retail professional with strong leadership is ideal.