Online Store Leader - Click & Collect & Delivery

The Coles Group; Forster; On-site; AUD 110,000 - 135,000; Full time

Benefits offered by this job

5% staff discount

Double discount periods

Employee recognition via mythanks

Management training program

Novated car leasing

Coles Group share plan

Paid parental leave

Job summary

Coles Group is seeking an Online Manager in Forster to lead the Coles Online department, coordinating Personal Shoppers to pick, pack, and deliver or collect orders. You will report to the Store Manager and be responsible for daily operations, driving a welcoming customer experience and a high-performing team.

We value leadership, a focus on targets, rostering efficiency, and a one-team culture that champions customer satisfaction and operational excellence.

Qualifications

• Leadership experience with the ability to coach and develop your team.
• Focus on achieving sales targets while managing rostering and cost controls.

Responsibilities

• Oversee the day-to-day operations of the Coles Online department in-store for Forster.
• Drive excellent customer experience and ensure Coles’ visual merchandising, safety, compliance and stock standards are met.

Skills

Leadership

Coaching

Sales targets

Roster planning

Merchandising

Customer focus

Team culture

Job description

Coles Group is seeking an Online Manager in Forster to lead the Coles Online department, coordinating Personal Shoppers to pick, pack, and deliver or collect orders. You will report to the Store Manager and be responsible for daily operations, driving a welcoming customer experience and a high-performing team.

We value leadership, a focus on targets, rostering efficiency, and a one-team culture that champions customer satisfaction and operational excellence.