Click & Collect Lead – Online Grocery

The Coles Group

Sydney

On-site

AUD 90,000 - 110,000

Full time

8 days ago

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Benefits offered by this job

5% discount all year on supermarket &酒

Double discount periods (10%)

MyThanks recognition platform

Structured learning pathway

Novated car leases

Employee share plan

Paid parental leave

Job summary

The Coles Group in Sydney is seeking a Leader for the Coles Online Department to own the day-to-day operations of the online orders and shopper-led processes. You will coach and develop the team, ensuring the click-and-collect and delivery operations run smoothly, while delivering a welcoming customer experience.

You’ll report to the Store Manager and work to meet sales targets, control costs, optimise rostering, and uphold merchandising, safety, compliance and stock standards to serve our

Qualifications

Leadership experience with the ability to coach and develop your team.
Take a team approach to meeting sales targets, cost control and rostering needs.
Keep Coles’ visual merchandising, safety, compliance and stock management standards.
Be customer obsessed and continually seek to better understand diverse customers.
Drive a one team culture that recognises and celebrates success.

Responsibilities

Full accountability for the day-to-day running of the online department.
Contribute to a customer experience that’s welcoming and inspiring for customers, team members and community.

Skills

Leadership

Sales targets

Rostering & cost control

Customer obsession

One team culture

Job description

You’ll report to the Store Manager and work to meet sales targets, control costs, optimise rostering, and uphold merchandising, safety, compliance and stock standards to serve our

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