Oncology Customer Engagement Partner (Remote-First)

Bayer; Sydney; Remote; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Flexible, remote-first working

Vehicle or vehicle allowance

20% SIP (Sales Incentive Plan)

Job summary

Bayer is seeking a Customer Engagement Partner - Oncology to drive strategic engagement across the Sydney North territory, spanning metropolitan and regional NSW. You will partner with specialists, key opinion leaders and healthcare teams to identify opportunities that improve patient outcomes and access to innovative therapies.

Role requires experience in pharmaceutical sales, strong relationship skills, and the ability to translate insights into territory plans.

Qualifications

• Degree or equivalent in Science, Health, Business or related discipline.
• Experience in pharmaceutical, healthcare, medical device or related sales.
• Proven ability to build and maintain strong customer relationships and influence stakeholders.
• Strong commercial acumen and customer-focused mindset.
• Experience managing territory plans or customer portfolios.
• Excellent communication, presentation and stakeholder engagement skills.
• Experience using CRM systems and digital engagement tools.
• Willingness to travel regularly across the territory.

Responsibilities

• Develop and execute strategic 90-day territory plans aligned to customer needs and business priorities.
• Build trusted partnerships with specialists, key opinion leaders, nurses, pharmacists and other healthcare stakeholders.
• Develop understanding of patient journeys, treatment pathways, stakeholder needs and access barriers.
• Deliver high-quality scientific and product discussions tailored to customer needs.
• Identify opportunities to improve patient outcomes while supporting business objectives.
• Gather and communicate market, customer and competitive insights.
• Collaborate with Medical, Marketing, Market Access and Patient Engagement teams.
• Utilise CRM systems and data to support engagement and territory planning.
• Maintain documentation and compliance with Medicines Australia requirements.
• Adapt plans as customer and market needs change.
• Travel regularly throughout Sydney North and regional NSW.

Skills

Customer relationship skills

Stakeholder engagement

Commercial acumen

Communication

CRM experience

Travel willingness

Australian work rights

Education

Degree in Science/Health/Business or related

Tools

Veeva CRM

CRM tools

Job description

Bayer is seeking a Customer Engagement Partner - Oncology to drive strategic engagement across the Sydney North territory, spanning metropolitan and regional NSW. You will partner with specialists, key opinion leaders and healthcare teams to identify opportunities that improve patient outcomes and access to innovative therapies.

Role requires experience in pharmaceutical sales, strong relationship skills, and the ability to translate insights into territory plans.