On-Site Part-Time Customer Care Specialist

Weploy; Sydney; On-site; AUD 24,000 - 32,000; Part time

Benefits offered by this job

Competitive remuneration package

Training and professional development

Clinic incentive opportunities

Hearing aid benefits

Employee Assistance Program (EAP)

Job summary

Weploy is seeking a Customer Care Administrator for a part-time, on-site role in Lane Cove West, NSW. You will respond promptly to customer inquiries by phone and email, manage sales orders from start to finish within assigned territories, and ensure order and revenue entries comply with Rev Rec Policy and DOA before booking into the ERP system.

The ideal candidate has prior experience in customer interactions, strong communication and organizational skills, and the ability to multitask in a

Qualifications

• Previous experience in handling customer interactions and inquiries.
• Strong interpersonal skills, including problem‑solving, active listening, and clear communication.
• Proven organizational capabilities with the capacity to manage multiple tasks.
• Collaborative team player who can work effectively with others.

Responsibilities

• Respond promptly and professionally to customer inquiries via phone and email.
• Take ownership of sales orders from start to finish within assigned territories, ensuring efficient management and coordination.
• Review each order/revenue before it gets booked into the ERP system for completeness and compliance as per Rev Rec Policy and DOA.

Skills

Interpersonal skills

Problem solving

Active listening

Communication

Time management

Tools

SAP

Job description

Weploy is seeking a Customer Care Administrator for a part-time, on-site role in Lane Cove West, NSW. You will respond promptly to customer inquiries by phone and email, manage sales orders from start to finish within assigned territories, and ensure order and revenue entries comply with Rev Rec Policy and DOA before booking into the ERP system.

The ideal candidate has prior experience in customer interactions, strong communication and organizational skills, and the ability to multitask in a