On-Site IT Staging Technician – Immediate Start

Green Light; Sutherland Shire Council; Presencial; AUD 60.000 - 80.000; Jornada completa

Descripción de la vacante

Green Light is seeking a Staging Technician to support our on-site IT services team. The role focuses on repairing and installing hardware, troubleshooting issues, and delivering excellent customer service at client sites in Southern Sydney suburbs.

The candidate should have an electrical or hands-on technical background, strong communication skills, and the ability to work independently on customer sites. Training will be provided to build expertise and confidence.

Formación

• Demonstrated experience in electronics, electrical repair, field technician and/or engineering.
• Analytical, problem-solving and organisational skills.
• Ability to troubleshoot and implement creative solutions.
• Excellent telephone, client service, interpersonal and communication skills.
• Willingness to work in a dynamic, high-volume environment.

Responsabilidades

• Support desktop infrastructure and services including Hardware, OS, Software.
• Diagnose faults and escalate where needed per the escalation matrix.
• Maintain physical infrastructure including desktops, telephony, printers and VC equipment.
• Collaborate with network escalation groups to resolve faults.
• Assist with Customer Device and Application Configuration.
• Work with customers to identify problems and advise on solutions.

Conocimientos

Electronics repair

Troubleshooting

Customer service

Communication skills

Educación

Electrical background

Engineering background

Herramientas

Hardware installation

OS and software basics

Descripción del empleo

Green Light is seeking a Staging Technician to support our on-site IT services team. The role focuses on repairing and installing hardware, troubleshooting issues, and delivering excellent customer service at client sites in Southern Sydney suburbs.

The candidate should have an electrical or hands-on technical background, strong communication skills, and the ability to work independently on customer sites. Training will be provided to build expertise and confidence.