On-Site Fleet Controller & Transport Allocator

North Queensland Customs Services; Townsville City; On-site; AUD 70,000 - 90,000; Full time

Job summary

North Queensland Customs Services in South Townsville, QLD, is seeking an experienced Transport Allocator / Fleet Controller to join our on-site logistics team. This full-time role will optimise fleet operations, allocate transport resources, and coordinate vehicle deployments to meet daily customer demands.

You will schedule drivers, monitor movements, manage maintenance records, and liaise with drivers and clients to communicate loads and changes.

Qualifications

• Proven experience in transport allocation or dispatch management.
• Knowledge of fleet management systems and scheduling software.
• Strong Excel skills and GPS/tracking familiarity.
• Excellent organisation and ability to manage multiple priorities.
• Good communication with drivers and stakeholders.
• Understanding of road transport regulations and safety.
• Relevant qualifications in transport management or logistics (desirable).

Responsibilities

• Allocate transport resources and vehicles to meet daily demands.
• Schedule and coordinate driver assignments for optimal routes.
• Monitor fleet movements and track departures and arrivals.
• Maintain vehicle maintenance schedules and compliance docs.
• Communicate load details and schedule changes with drivers and clients.
• Identify opportunities to improve efficiency and reduce costs.
• Prepare fleet performance reports for management.
• Ensure compliance with transport regs and safety protocols.
• Collaborate with maintenance and procurement on vehicle needs.

Skills

Transport allocation

Fleet management

Dispatch management

Scheduling software

Excel

GPS tracking

Communication

Education

Transport management or logistics qualifications (desirable)

Tools

Fleet management systems

GPS/tracking software

Job description

North Queensland Customs Services in South Townsville, QLD, is seeking an experienced Transport Allocator / Fleet Controller to join our on-site logistics team. This full-time role will optimise fleet operations, allocate transport resources, and coordinate vehicle deployments to meet daily customer demands.

You will schedule drivers, monitor movements, manage maintenance records, and liaise with drivers and clients to communicate loads and changes.