Workplace Coordinator Site Lead

Jones Lang LaSalle Incorporated; Canberra; On-site; AUD 90,000 - 125,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Canberra is seeking a Workplace Coordinator Site Lead to be the on-site representative for facilities operations. You will manage vendor relationships, financial processes, and project delivery while upholding health and safety standards.

The role requires autonomy, strong client-focused service, and the ability to work independently on-site using mobile technology. Experience in site-based facilities management and procurement is preferred, with a focus on

Qualifications

• Tertiary qualifications OR experience in Management, Business, Operations/Project Management, Facilities Management, or related field.
• Practical knowledge of building services and maintenance operations.
• Excellent verbal and written communication skills with strong presentation ability.

Responsibilities

• Act as single point of contact for client stakeholders, managing daily operations and service delivery.
• Build strong client relationships through regular engagement, consistently meeting contract KPIs.
• Manage vendor performance, procurement, and compliance within budget.
• Oversee purchase orders, invoice processing, and budget tracking.
• Lead facilities projects from planning through completion before Place in Service dates.
• Conduct site inspections, coordinate maintenance activities, and manage work orders.
• Maintain health and safety compliance and operational documentation.
• Provide 24/7 emergency support and work autonomously using mobile technology.

Skills

Facilities management

Vendor management

Project coordination

MS Office

Communication

Autonomy

Health & safety

Space planning

Mobile tech proficiency

Education

Bachelor's degree or related field

Tools

FM software

Job description

What this opportunity involves

Based in Canberra, you'll be working on‑site with our client – one of the largest globally recognized tech brands! As the Workplace Coordinator Site Lead, you'll be the primary on‑site representative managing facilities operations, vendor relationships, financial processes, and project delivery. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this autonomous role, you'll make meaningful decisions that directly impact workplace experience. Working independently with mobile technology, you'll build strong client partnerships while maintaining excellence in health and safety standards, with 24/7 emergency support responsibility when needed.

An overview of the role

• Act as single point of contact for client stakeholders, managing daily operations and service delivery
• Build strong client relationships through regular engagement, consistently meeting contract KPIs
• Manage vendor performance, procurement, and compliance within budget
• Oversee purchase orders, invoice processing, and budget tracking
• Lead facilities projects from planning through completion before Place in Service dates
• Conduct site inspections, coordinate maintenance activities, and manage work orders
• Maintain health and safety compliance and operational documentation
• Provide 24/7 emergency support and work autonomously using mobile technology

What we are looking for

• Tertiary qualifications OR experience in Management, Business, Operations/Project Management, Facilities Management, or related field
• Practical knowledge of building services and maintenance operations
• Strong Microsoft Office proficiency (Word, Excel, PowerPoint, Outlook)
• Excellent verbal and written communication skills with strong presentation ability
• Client-focused with passion for service excellence
• Proven multitasking ability with keen attention to detail
• Goal-oriented with commitment to continuous improvement
• Ability to work autonomously and make independent decisions
• Previous site-based facilities management or workplace coordination experience (preferred)
• Experience in vendor management and procurement processes (preferred)
• Knowledge of facilities soft services (cleaning, catering, security) and hard services (HVAC, electrical, plumbing) (preferred)
• Understanding of Health, Safety & Environment (HS&E) regulations and compliance (preferred)
• Track record in project coordination and delivery (preferred)
• Knowledge of space planning principles (preferred)
• Experience with mobile technology and facilities management software (preferred)

Location

On‑site – Canberra, ACT

Equal Opportunity and Disability Accommodation

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

Company Information

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.