On-Site Branch Supervisor: Lead Ops & Service

seek.com.au; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

seek.com.au is seeking an experienced Branch Supervisor for our Campbellfield location in Victoria. This full-time role oversees staff, customer service, inventory, and counter sales, leading delivery drivers and sales reps to maintain high standards and strong service.

Based on-site at Campbellfield VIC 3061, the role emphasizes hands-on leadership, safety compliance, and driving branch targets through effective team motivation and operational discipline.

Qualifications

• Proven supervisory experience in retail, automotive or trades environments.
• Strong leadership with ability to motivate and develop a team.
• Excellent customer service and problem-solving abilities.

Responsibilities

• Supervise branch staff with training, coaching and performance feedback.
• Oversee daily branch operations including opening/closing and cash handling.
• Manage inventory, stock checks and liaise with head office on orders.
• Ensure compliance with policies and health and safety regulations.
• Drive sales performance and hit branch targets through effective strategies.
• Provide exceptional customer service and resolve complaints promptly.
• Manage the trade sales counter and assist drivers with loading orders.
• Maintain warehouse and assist with picking/packing orders.

Skills

Staff supervision

Customer service

Inventory management

Leadership

Sales strategy

POS systems

Health & safety

Tools

POS systems

Inventory software

Job description

seek.com.au is seeking an experienced Branch Supervisor for our Campbellfield location in Victoria. This full-time role oversees staff, customer service, inventory, and counter sales, leading delivery drivers and sales reps to maintain high standards and strong service.

Based on-site at Campbellfield VIC 3061, the role emphasizes hands-on leadership, safety compliance, and driving branch targets through effective team motivation and operational discipline.