On‑Road Property Claims Assessor – Full Time

Suncorp; Sydney; Presencial; AUD 90.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Product discounts across Suncorp

Flexible working options

Parental leave 20 weeks

Secondary carer leave 4 weeks

Emergency leave

Annual leave + 5 flex days

Volunteer leave

Wellbeing program

Descripción de la vacante

Suncorp Group is seeking Expressions of Interest from motivated individuals to join our On‑Road Assessor program in NSW. The role involves on-site assessments of property damage, determining claim scope and liability, and delivering expert guidance to customers across the claims journey.

Commencement anticipated February 2027 in Sutherland Shire and surrounds. This permanent full-time opportunity emphasizes independent, hands-on work, collaboration with claims managers, repairers and suppliers,

Formación

• Mandatory qualifications include trade qualifications or formal qualifications in building or allied trades.
• Unrestricted Full Driver's Licence.

Responsabilidades

• Conduct on-site, virtual, or desktop property assessments with customers or panel repairers.
• Determine, review, accept, or decline scopes of work for cost-effective repairs.
• Communicate clear, timely advice to customers on claim decisions and timelines.
• Support Claims Managers in resolving complex issues and assisting vulnerable customers.
• Assess property loss or damage and document decisions in assessment reports.
• Drive cost-focused outcomes and ensure repair quality and continuous improvement.
• Identify and manage risks and provide feedback on repairer performance.

Conocimientos

Customer service

Insurance claims

Report writing

Policy interpretation

Stakeholder engagement

Time management

Negotiation

Educación

Trade qualifications in building or allied trades

Certificate IV in General Insurance or equivalent

Herramientas

Property claims software

Descripción del empleo

Suncorp Group is seeking Expressions of Interest from motivated individuals to join our On‑Road Assessor program in NSW. The role involves on-site assessments of property damage, determining claim scope and liability, and delivering expert guidance to customers across the claims journey.

Commencement anticipated February 2027 in Sutherland Shire and surrounds. This permanent full-time opportunity emphasizes independent, hands-on work, collaboration with claims managers, repairers and suppliers,