On-Road Home Assessor

Fuse Recruitment; Western Australia; On-site; AUD 80,000 - 110,000; Full time

Benefits offered by this job

Company vehicle

Bonuses

Training & development

Wellness program

Parental leave

Employee discounts

Social events

Job summary

Fuse Recruitment is partnering with a leading Australian insurer to hire a Home Assessor. You will conduct on-site and virtual assessments of insured residential properties, evaluate damage and determine repair solutions, providing accurate scopes of works and sound recommendations.

You'll join a collaborative Home Claims team, benefit from ongoing training and professional development, and have opportunities to advance within a large, enduring insurance business in Western Australia.

Qualifications

• Experience in residential building, restoration, estimating or insurance assessing.
• Strong knowledge of residential construction methods and repair processes.
• Excellent communication and stakeholder management skills.

Responsibilities

• Conduct on-site and virtual assessments of insured residential properties.
• Assess property damage and determine appropriate repair solutions.
• Prepare accurate scopes of works and provide technical recommendations.
• Provide advice on repair methods, policy coverage and claim outcomes.
• Manage claims through the repair process, ensuring quality and customer satisfaction.
• Build strong relationships with customers, builders and internal stakeholders.
• Complete reports and documentation within agreed service standards.
• Provide support during catastrophe (CAT) events when required.

Skills

Residential building

Construction methods

Stakeholder management

Communication

Customer service

Job description

Turn your building expertise into a career where every assessment makes a difference.

Join one of Australia's leading insurers as a Home Assessor and play a key role in helping customers navigate the aftermath of home insurance claims. You'll combine your residential building knowledge, technical expertise and customer service skills to deliver quality outcomes when customers need them most. This is an opportunity to step into a well-supported insurance environment, develop your claims expertise and build a long-term career with a business that invests heavily in its people.

Who will you be working with?

You'll be joining an established and growing Home Claims team within a leading Australian insurer. The team is customer-focused, collaborative and technically driven, with a strong emphasis on getting the right outcomes for customers while maintaining quality and compliance. You'll work alongside experienced claims professionals, builders and repair networks, with exposure to a broad range of residential property claims. You'll also have access to ongoing training, professional development and opportunities to broaden your career within the wider insurance business.

What are the benefits?

• Competitive salary package and company vehicle
• Performance-based bonuses and recognition programs
• Ongoing training and genuine career development opportunities
• Paid wellness, volunteering and parental leave
• Employee discounts across a range of insurance products
• Supportive team environment with social events and family-focused initiatives

What will you be doing?

• Conduct on-site and virtual assessments of insured residential properties
• Assess property damage and determine appropriate repair solutions
• Prepare accurate scopes of works and provide technical recommendations
• Provide advice on repair methods, policy coverage and claim outcomes
• Manage claims through the repair process, ensuring quality and customer satisfaction
• Build strong relationships with customers, builders and internal stakeholders
• Complete reports and documentation within agreed service standards
• Provide support during catastrophe (CAT) events when required

What do you need?

• Experience in residential building, construction, restoration, estimating or insurance assessing
• Strong knowledge of residential construction methods and repair processes
• Experience preparing scopes of works or estimates for building projects
• Strong communication and stakeholder management skills
• Excellent organisation and time management across multiple claims
• A customer-first mindset and genuine commitment to quality outcomes

If you're ready to take your building or construction experience into an established insurance environment, this is a great opportunity to develop your technical claims expertise while building a long-term career. You'll have the support, training and exposure to continue progressing within a large and growing organisation.