Desktop and On Road Assessors

MAYDAY Recruitment Group; Brisbane; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid working options

Structured training and onboarding

Job summary

MAYDAY Recruitment Group partners with a leading national insurer to recruit Home Assessors for desktop and on-road inspections in Brisbane and the Sunshine Coast. You will assess residential property damage, develop scopes of work and repair recommendations, and manage claims through to resolution.

These roles suit experienced assessors, estimators, builders or trades professionals eager to apply technical building knowledge in a customer-focused insurance setting, with hybrid working options

Qualifications

• Experience in property assessing, building, construction, estimating or a relevant trade.
• Ability to interpret technical reports, scopes of work and building quotes.
• Strong analytical skills and attention to detail.
• Customer-focused with good stakeholder management.

Responsibilities

• Assess residential property damage via desktop tools or on-site inspections.
• Identify cause and extent of damage and determine repair solutions.
• Prepare scopes of work, estimates and repair recommendations.
• Review builder and supplier quotes for quality, accuracy and value.
• Manage claims through the assessment process within agreed timeframes.
• Communicate assessment outcomes and provide support to customers throughout the claims journey.
• Ensure claims decisions and repair recommendations meet quality, compliance and service standards.

Skills

Residential property assessment

Building and construction knowledge

Attention to detail

Communication skills

Education

Experience in property assessing, building, construction, estimating or a relevant trade

Tools

Desktop assessment tools

On-site inspection equipment

Job description

Leading national insurer | Residential property claims

Competitive salary + bonus + benefits

MAYDAY is proud to be partnering with a leading national insurance organisation experiencing strong growth across its property claims division. We’re seeking Desktop and On-Road Home Assessors to join a high-performing team managing residential property claims and delivering quality repair outcomes for customers.

Whether you enjoy the flexibility of desktop assessments or prefer the variety of on-road inspections, these opportunities allow you to put your building and construction knowledge to use in a technical, customer-focused role within the insurance industry.

These roles are ideal for experienced assessors, estimators, builders or trade professionals looking to build on their technical expertise within a leading national organisation.

Home Assessors – Desktop & On-Road

• Brisbane and Sunshine Coast | Full-time
• Leading national insurer | Residential property claims
• Competitive salary + bonus + benefits

About the Roles

You’ll manage home insurance claims from assessment through to resolution, determining the extent of property damage, appropriate repair methods and associated costs.

Depending on the role, you’ll conduct virtual desktop assessments or attend properties to inspect damage, assess repair requirements and develop scopes of work.

Your responsibilities will include:

• Assessing residential property damage through desktop tools or on-site inspections
• Identifying the cause and extent of damage and determining appropriate repair solutions
• Preparing accurate scopes of work, estimates and repair recommendations
• Reviewing builder and supplier quotes to ensure quality, accuracy and value
• Managing claims through the assessment process within agreed timeframes
• Working collaboratively with builders, repairers, suppliers and internal claims teams
• Communicating assessment outcomes and providing support to customers throughout the claims journey
• Ensuring claims decisions and repair recommendations meet quality, compliance and service standards

About You

You’ll bring a solid understanding of residential building practices, repair methods and property damage, along with the ability to make sound technical decisions.

You’ll ideally have:

• Experience in property assessing, building, construction, estimating or a relevant trade
• An understanding of residential construction methods, materials and repair processes
• The ability to interpret technical reports, scopes of work and building quotes
• Strong analytical skills and attention to detail
• Excellent communication and stakeholder management skills
• A customer-focused approach, with the ability to manage competing priorities
• The confidence to work autonomously while contributing to a collaborative team

Insurance experience is highly regarded but not essential for candidates with the right technical building or construction background.

Why Consider These Opportunities?

• Join a stable, growing national insurer with an established property claims division
• Choose a career path aligned with your strengths across desktop or on-road assessing
• Access hybrid working options and modern assessment technology, depending on the role
• Receive structured training and onboarding to support your transition into insurance
• Develop your career through pathways into senior assessing and technical claims positions
• Work within a supportive team focused on quality outcomes and continuous development

Ready to Take the Next Step?

Whether you’re an experienced Home Assessor or a building and construction professional ready to transition into insurance, these opportunities offer the chance to apply your technical knowledge, develop new skills and build a rewarding career.