Home Assessor Major On-Road

Fuse Recruitment; Sunshine Coast Regional; Hybrid; AUD 101,000 - 123,000; Full time

Benefits offered by this job

Car included

Laptop provided

Phone provided

Job summary

Fuse Recruitment in Australia is seeking an experienced Project Manager, Repair Coordinator, Estimator or insurance building professional to lead major insurance claims from assessment to completion. Based predominantly from home, you will service the Sunshine Coast region with occasional site visits, coordinating builders, repair specialists and internal stakeholders to deliver quality outcomes.

You will partner with the National Major Loss team to ensure efficient and fair claims handling,

Qualifications

• Experience managing insurance building, restoration or major property claims.
• Background as Project Manager, Repair Coordinator, Estimator or similar role.
• Trade qualification or strong construction knowledge; understanding of insurance building practices.

Responsibilities

• Manage major insurance building claims from assessment through to completion.
• Coordinate builders, contractors and repair specialists to achieve quality outcomes.
• Review repair scopes, validate methodologies and manage restoration costs.
• Build strong relationships with customers through regular communication and site visits.
• Prepare detailed reports, claim documentation and technical assessments.
• Drive builder performance, claim quality and customer satisfaction throughout the claim lifecycle.

Skills

Stakeholder management

Communication

Problem solving

Customer service

Education

Trade qualification

Job description

Take ownership of major insurance building projects while enjoying the flexibility to work from home.

If you're an experienced Project Manager, Repair Coordinator, Estimator, or insurance building professional looking for your next challenge, this is an outstanding opportunity to join a leading national insurer. You'll manage a portfolio of major property claims, balancing technical expertise with exceptional customer service while working alongside an experienced and collaborative team. Predominantly based from home, you'll service the Sunshine Coast region with occasional site visits, giving you the autonomy to manage your day while remaining well supported by experienced leaders committed to your ongoing development.

Who will you be working with?

You’ll be joining a well-established national insurer recognised for delivering outstanding customer outcomes during some of life's most challenging moments. With continued investment in its people, technology and claims capability, the business offers long-term career opportunities and a genuine commitment to employee development. As part of the National Major Loss team, you'll work closely with builders, trades, repair specialists and internal stakeholders to ensure every claim is managed efficiently, fairly and to the highest standard. You'll be empowered to make decisions, influence project outcomes and build trusted relationships with customers throughout the entire claims journey.

What are the benefits?

• Salary: $112,000 package - car included, laptop, phone
• Structured face-to-face onboarding and dedicated coaching program
• Join a collaborative national team with supportive leadership
• Manage complex, meaningful projects with real ownership. Genuine long-term career progression within a growing organisation

What will you be doing?

• Manage major insurance building claims from assessment through to completion
• Coordinate builders, contractors and repair specialists to achieve quality outcomes
• Review repair scopes, validate methodologies and manage restoration costs
• Build strong relationships with customers through regular communication and site visits
• Prepare detailed reports, claim documentation and technical assessments
• Drive builder performance, claim quality and customer satisfaction throughout the claim lifecycle

What do you need?

• Experience managing insurance building, restoration or major property claims
• Background as a Project Manager, Repair Coordinator, Estimator or similar role
• Trade qualification or strong construction knowledge (builder, carpenter, electrician, plumber or similar)
• Strong understanding of insurance building practices, policy interpretation and insurer guidelines
• Excellent communication, report writing and stakeholder management skills
• Stable employment history demonstrating commitment and long-term tenure

This is an excellent opportunity for someone who enjoys solving complex problems, influencing project outcomes and delivering exceptional customer experiences. If you're looking for autonomy, career progression and the opportunity to work alongside an experienced Major Loss team, we'd love to hear from you.