On-Call IT Support Engineer — NSW (Field/Dispatch)

EIL Global

Adelaide

On-site

AUD 60,000 - 80,000

Part time

2 days ago

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Job summary

EIL Global is seeking an IT Support Engineer to provide on-site NSW IT support across desktops, servers, networks and data centre technologies. You will install and upgrade operating systems, apply patches and perform hardware/software break-fix with a focus on customer satisfaction.

The role involves dispatch coordination, on-call support, basic Wi-Fi and LAN/WAN tasks, and clear communication with clients in a freelance/part-time setting.

Qualifications

Experience in IT support and field services.
Experience in dispatch coordination and service desk operations.
Strong communication and stakeholder management.
Attention to detail and prioritization skills.

Responsibilities

Install and upgrade operating systems.
Install patches.
Hardware and software break-fix.
Provide on-site IT support and client communication.

Skills

IT support

field services

dispatch coordination

service desk operations

engineering coordination

troubleshooting

stakeholder management

communication

reporting

attention to detail

prioritization

Tools

MS Office

Job description

The role involves dispatch coordination, on-call support, basic Wi-Fi and LAN/WAN tasks, and clear communication with clients in a freelance/part-time setting.

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